Greater China Hotel Finance Service Accountant
Hotel Brand: IHG Corporate
Location: China, Shanghai, Shanghai
Address: 上海市, Shanghai, Shanghai, China
Job number: A561261748
The Hotel Finance Service Accountant is responsible for supporting day-to-day hotel finance service operations across core processes such as Accounts Payable, Accounts Receivable, Income Audit and General Accounting. This role ensures timely and accurate transaction processing, account reconciliation, issue resolution, and compliance with established policies and service standards, contributing to stable operations and consistent service delivery across Greater China hotels.
Your day to day
Daily Finance Operations Support
• Perform day-to-day finance service activities across accounts payable, accounts receivable, income audit and general accounting in accordance with defined procedures and service levels.
• Ensure timely and accurate processing of invoices, payments, journal entries, reconciliations, cash applications and month-end support activities.
Control, Accuracy and Issue Resolution
• Review transactions and supporting documentation to ensure completeness, accuracy and compliance with company policies, delegated authority and control requirements.
• Investigate routine exceptions, reconcile variances, follow up on outstanding items and resolve operational issues with hotels and internal stakeholders in a timely manner.
Service Delivery and Continuous Improvement
• Maintain accurate records and provide responsive support to hotels and cross-functional teams to ensure smooth day-to-day service delivery.
• Identify recurring process issues, share improvement ideas and support implementation of standard operating procedures and process enhancements.
What we need from you
Education & Experience
• 3+ years relevant (CA/AR/AP) experiences in hotel finance operation, preferably in full-service hotels, or hospitality shared services.
Technical Skills & Knowledge
• Sound understanding of core accounting principles and finance processes including AP, AR, income audit, reconciliations and general ledger support.
• Proficiency in finance systems and Microsoft Excel, with the ability to process transactions accurately and maintain supporting records.
• Good attention to detail, problem-solving capability and ability to manage routine priorities within agreed timelines.
• Effective communication and stakeholder management skills to work with hotels and cross-functional teams on operational matters.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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