客服接待客戶服務代理
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Beijing, Shenzhen
飯店:深圳寶安區湛云路 8 號中環中心 518100 號
職位編號：117294
- Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
- 随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。
- Registers and rooms all arrivals according to established procedures
- 按照既定工作程序为所有来客登记并安排房间。
- Maintains intimate knowledge of departmental standards and procedures
- 熟知部门标准工作程序。
- Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
- 履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统。
- Maintains cashier float and ensures accurate daily report of all money received
- 保持库存现金限额并保证每日对所收现金进行准确报告。
- Cashes hotel guest’s personal and travelers checks and assists with currency exchange
- 为酒店客人的个人支票及旅行支票兑换现金，并协助进行外汇兑换。
不太滿足每一項要求，但仍然相信您非常適合這份工作？ 除非您點擊“應用”按鈕，否則我們永遠不會知道。 今天就和我們一起開始您的旅程。
