餐飲銷售經理 - voco Orchard Singapore
PEOPLE
- Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
- Establish strong working relationship with Wedding couples and maintain accurate and updated information about their needs for their function.
FINANCIAL RETURNS
- Manage weddings / events functions to achieve the optimum departmental revenue targets
- Follow up on potential sales leads
- Design and plan wedding packages to maximize the conversions and profitability for the hotel.
- Negotiate and review weddings / events packages offered to clients
- Represent the hotel in wedding shows and events as required
- Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
- Prepare contracts for confirmed Weddings & social events
- Be up to date with current wedding trends and competitive packages in the market
- Confident and professional approach when dealing with clients and wedding suppliers
GUEST EXPERIENCE
- Promote guest satisfaction and encourage referrals
- Handle feedback and resolve complaints from guests
- Maintain client files and update information daily in accordance with established departmental policies and procedures.
- Follow up with clients regularly during and after departure to ensure satisfaction
- Be a “Trusted Advisor” for the Wedding Couple during their journey with us, leading up to their Wedding Day
RESPONSIBLE BUSINESS
- Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
- Perform other duties as assigned
- May serve as “manager on duty” as required
- Prepare event orders, proposals, confirmation and other agreements
- Perform other duties as assigned
- Maintaining a close working relationship with Vendors and Partners
What we need from you
- Diploma/Degree in Marketing/ Tourism/Hospitality Management/Travel or related disciplines
- Minimum 3-4 years’ experience in Sales within the Hospitality Industry
- Good communication skills and shows initiative
- Committed to working on weekends, public holidays and evenings
- Well versed in systems such as: Opera
- Proficient in Microsoft Office applications
- Flexible work approach
在洲際酒店集團，我們做出了承諾。 作為世界領先的酒店集團之一，我們致力於提供真正的善待之道。 讓我們的客人和同事無論身在何處都感到受歡迎、受到關心、認可和尊重。 想成為旅程的一部分嗎？
voco 品牌在您值得信賴的酒店中得以體現，但又足夠與眾不同且充滿樂趣。 不那麼擁擠的飯店，讓人感覺很舒服，可以放鬆，然後繼續放鬆。 酒店以永續發展為基礎，我們像照顧客人和同事一樣關心地球。
不太滿足每一項要求，但仍然相信您非常適合這份工作？ 除非您點擊“應用”按鈕，否則我們永遠不會知道。 今天就和我們一起開始您的旅程。
