Cluster Director of Revenue at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

We’re always looking for new ways to raise the bar. So we’re searching for a Cluster Director of Revenue who plays a pivotal role in optimizing our revenue streams and ensuring the financial success of our property.

 

As the Cluster Director of Revenue, you will work closely with key hotels in the market to utilize and leverage all the IHG commercial revenue driving tools, IHG revenue management ways of working and IHG tools and systems to deliver outperformance and surpass budgets across the region.   

 

You will create strategies for driving total hotels' revenues through full use of company strategy, systems, business process, and best practices.

 

You will manage the hotels' revenue/yield strategies encompassing all facets of pricing, demand analysis, yield management, market segmentation, business mix, selling strategies to enable the hotel to meet revenue and profitability goals.

 

You will identify and capitalize on opportunities to maximize total hotels' revenues from all sources, channels, and segments. You will also support the people agenda through the ongoing development and functional direction of the on/off property Revenue Management and Reservation teams as well as participating in on going regional commercial projects and initiatives that drive the overall performance across their region.

You will promote the desired revenue management work culture around Our Values - Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together.
 

A little taste of your day-to-day:

 

Every day is different, but you’ll mostly be:

• Communicates the processes to follow in terms of booking quality and correct data input into the PMS, towards the reservation and front office team 

• Drive Market Share and Revenue Performance through proper pricing and mix management. 

• Develop overall pricing strategy to include all market segments and distribution channels 

• Provide guidance on corporate transient negotiated pricing, group pricing for each group, and wholesale pricing 

• Ensure effective pricing strategies are in place to reflect asset strength relative to the competition in each market 

• Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rd party sites, TARS, and the GDS

• Provides relevant information and recommendations to the Director of Sales and General Manager in the decision-making process of promotion participation, offline contracts and pricing thereof 

• Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance 

• Produce all relevant components of the Budget pertaining to Revenue Management 

• Validate comp set RevPAR forecast by month to ensure effective soft spot calendar planning 

• Identify and develop soft participations/promotions and strategies

• Lead the DOSM in participation in online strategies 

• Understanding the 360-degree process in forecasting the revenue-based strategies 

• Provide complexity of mix business by knowing pricing sensitivity and play a vital role in the F&B Revenue generation.

Develop solid synergies between assigned hotels to drive revenue growth

 

What We need from you:

• Bachelor's degree in hospitality, Business Economics, or a related field will be an asset. 

• Minimum 2 years of driving revenue growth including but not limited to Rooms, Food & Beverage / MICE venues, and other resort facilities. 

• Exposure to diverse segmentations is a must, preferably leisure and wholesale business mix.  Resort experience in a dynamic market will be an added advantage

• Strong analytical skills with the ability to interpret data and make informed decisions.

• Proficiency in revenue management systems and tools, as well as hotel property management systems. 

• Excellent understanding of market trends, customer behavior, and competitive landscape. 

• Strategic thinking and problem-solving abilities to adapt to changing market conditions. 

• Familiarity with online distribution channels, pricing structures, and yield management principles

• Strong leadership skills to lead, inspire and develop the Revenue and Reservations Team, strong ability to influence key stakeholders in hotels of assignments. 

 

What you can expect from us:

 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

 

IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

 framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

 

So, join us and you’ll become part of our ever-growing global family.