財務與業務支持總監

People

·  Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers   

·  Develop your team and improve their performance through coaching and feedback, and create performance and development goals - recognise good performance 

·  Train your team to make sure they deliver with compliance, to our standards and have the tools they need to work efficiently 

·  Recommend or initiate any HR elated actions where needed  

·  Direct the team on how decision-making impacts profits  

·  Drive a great working environment for teams to thrive – connect departments to create sense of one team  

Financial

·  Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return  

·  Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads

·  Ensure all accounts are reconciled on a monthly basis and oversee the process of credit extension and collection of overdue accounts 

·  Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings 

·  Manage accounts payable to balance cash flow and reputation with suppliers 

·  Analyse ROI for capital projects prior to committing funds and, upon completion, determine if anticipated results were achieved 

·  Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances 

Guest Experience

·  Help guests - you’ll be happy to help if someone needs assistance with a request or complaint  

·  Ensure accounting practices, support the guest experience through payment options (e.g. credit card systems, room charges), inventory controls and financial dispute resolution 

 Responsible Business

·  Implement and maintain acceptable accounting practices as required by company policy and procedures 

·  Ensure financial control procedures and systems are ethical and legal 

·  Participate in local recognised professional and industry organisations 

·  Manage hotel contracts (example: vendor leases and/or service contracts) 

Other ad-hoc duties – unexpected moments when we have to pull together to get a task done 

Accountabilities

This is the top Accounting job in a large, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.