食品 & 飲料經理餐理

Participates in the preparation of the hotel's budget plan and marketing programs. Monitor budget and cost control, focus on food, beverage and labor cost.

参与准备部门年度预算与财务计划。监控预算并控制费用，重点监督食品、酒水与人力成本。

Strive for multitasking skills performance to reduce labor cost

力求员工的多技能工作表现以降低劳动成本。

 Determine the minimum and maximum stocks of all food, beverage, material and equipment

确定所有餐饮、材料和设备的最低和最高存货标准。

Managing the day-to-day issue about staffs, well arrange job assignment and settle job target & development plan for them. Coach staff and regular review with departmental staffs; monitor and assist all to solve problems and improve their performance.

处理员工日常事务，计划并分配工作，为每个员工设定工作和发展目标。为员工提供教导、辅导并给予定期反馈，协助解决各种员工矛盾，提高团队成员的绩效。

Enhance cooperation and communication with other department on daily operation in order to improve service.
 

通过与其它部门进行日常沟通和协作促进团队合作，提高服务质量。

Work out targets for quality standard and guest’s satisfaction. Polite, efficiency and quick respond to any question or complain from guests to ensure keep high score for Heartbeat.
 

制定并达成质量目标与宾客满意度目标。礼貌、迅速、高效地对所有宾客提出的问题、投诉或要求予以响应，确保达到较高的客户满意度。

Be interactive with guest to achieve their expectation.

与宾客联络互动，确保达成宾客的期望。

Developing popular menus and beverage lists offering guests’ value for money in accordance with guidelines.

按照集团的指导纲要制定深受欢迎且物有所值的菜单和酒水单。

Planning and organizing successful Food and Beverage promotions throughout the year and trace their results.

计划并成功组织全年的酒店餐饮活动并跟踪其结果。

Maintains knowledge of trends, systems, practices and equipment in food and beverage through trade literature, hotel show and site visits

通过商业杂志和现场拜访不断的了解酒店和餐厅领域内餐饮准备和服务方面的潮流、系统、操作和设备。

Keeping an up-dated Hotel Policies and Procedures file and up-dated files on all Food and Beverage matters
 

更新酒店规章制度的文件及所有与餐饮部相关的文件。

Working close with other Department Heads on various promotion & sales strategies in order to increase revenue with great experience.

与其他部门领导合作，发掘提高营收的各种销售机会。推出各种能为宾客带来杰出就餐体验的促销活动。