Front Desk Supervisor - Hotel Indigo Naperville Riverwalk

飯店品牌：英迪格飯店®
地點：美國, 伊利諾州, 內珀維爾

Hotel: IN - Naperville Riverwalk (CHINS), 120 Water Street, 60540

Job number: 166100

Hiring Salary: USD 26.00 - 26.00 Hourly

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About Us

Hotel Indigo Naperville Riverwalk embodies the area's rustic charm and artistic spirit. Boutique shops, cozy eateries, and local art with wood tones and antique touches showcase the historic neighborhood’s unique character.

Dive into 19th-century life at Naper Settlement, stroll along the stunning Riverwalk, and visit Dick Tracy's bronze statue, a tribute to Naperville’s past. Just steps from dozens of shops and restaurants, explore Downtown Naperville or immerse yourself in history at Naper Settlement.

Enjoy diverse dining at our six hotel restaurants. Stay active in our 24-hour fitness center, unwind in our luxurious spa, and sip handcrafted cocktails at Plank Bar and Kitchen. Host meetings and events in our versatile venues and enjoy free parking, free Wi-Fi, and group rates. At Hotel Indigo Naperville Riverwalk, history, art, and modern comfort come together for an unforgettable stay.

Essential Duties and Responsibilities

Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Front Office Supervisor to take ownership of delivering exceptional first impressions – managing everything from registration and reservations.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

● Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes

● Engaging with guests to build personal relationships and remedy any complaints

● Conducting regular front office inspections to ensure we’re making the right first impression

● Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk

● Training team members on PBX procedures and taking the lead during an emergency or crisis

● Reporting into the Director of Rooms you’ll manage a team of front desk employees across several specialisms.

What We need from you:

● Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration

● 3 years of Front Office/Guest Service experience including management experience

● Must speak fluent English

● Other languages preferred

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

不太滿足每一項要求，但仍然相信您非常適合這份工作？除非您點擊“應用”按鈕，否則我們永遠不會知道。今天就和我們一起開始您的旅程。

重要資訊：

列出的薪酬範圍是從最低到最高的薪酬表，我們誠信我們會在發布時為此職位支付。我們最終可能會支付比發佈範圍更多或少，並且範圍可能在將來會被修改。僱員在薪酬範圍內的薪酬位置將取決於多個因素，包括相關的教育、資格、認證、經驗、技能、資深、地理位置、績效、輪班、旅行要求、銷售或收入為基礎的指標，以及業務或組織需求。
在賺取積分、歸屬和可確定之前，任何薪資都不被視為工資或報酬。可分配給特定員工的任何獎金、佣金或其他形式的報酬的金額和可用性仍由公司全權決定，除非及直至支付為止，且公司可在符合法律的情況下全權決定修改。
EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
如果您在申請過程中需要合理的調整，請按此。
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如果您是華盛頓州居民或正在申請華盛頓州的職缺，請點擊此處閱讀適用的禮遇。

Hiring Salary: USD 26.00 - 26.00 Hourly

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Front Desk Supervisor - Hotel Indigo Naperville Riverwalk