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HR Operations Director UK&I

地點: 英國,溫莎

Address: 1 - Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS

Job number: 166827

2482 小時 x 804 小時通用家
2482 小時 x 804 小時通用家

The Opportunity

As HR Director, UK & Ireland Hotels, you will be the senior strategic people leader for one of IHG's most significant markets.

In this role, you’ll lead the HR strategy for IHG’s UK & Ireland division, partnering closely with the UK & Ireland Managing Director and leadership team. You’ll work across both the managed and leased estate, while also partnering with owners and third-party management companies across our franchised hotels to protect the IHG brand and support a consistent, compliant colleague experience.

This is a highly visible role that combines strategic leadership, commercial influence and operational excellence. You'll play a leading role in shaping workforce strategy, organisational effectiveness, leadership capability, talent development and employee engagement whilst helping the business navigate a rapidly evolving employment and technology landscape.

What You'll Be Responsible For

Driving Business Performance Through People

  • Partner with the UK & Ireland Managing Director and leadership team to shape and deliver the people strategy for the division.
  • Influence organisational effectiveness, workforce planning and leadership capability across a complex portfolio of hotels.
  • Coach and challenge senior stakeholders to drive performance, engagement and talent outcomes.

Leading a High-Performing HR Function

  • Lead and develop a team of 35 HR, Learning & Development and Talent professionals.
  • Drive succession planning, talent development and performance management across the division.
  • Create an environment where colleagues can perform at their best and grow their careers.

Partnering Across a Diverse Hotel Estate

  • Build trusted relationships with hotel owners, franchisees and third-party management companies.
  • Support the delivery of a consistent and compliant colleague experience across more than 380 franchised hotels.
  • Represent IHG externally with industry bodies, trade associations and relevant stakeholder groups.

Shaping the Future of Hospitality HR

  • Lead the people implications of major business and organisational change initiatives.
  • Ensure readiness for evolving employment legislation and changing workforce expectations.
  • Support the continued evolution of HR technology, digital transformation and the application of AI to improve colleague and business outcomes.

What We're Looking For

We're looking for a commercially minded HR leader who combines strategic thinking with strong operational execution.

You'll likely bring:

  • Significant senior HR leadership experience within a large, complex and customer-focused environment such as hospitality, retail, leisure, travel, FMCG or a similarly people-intensive sector.
  • A proven track record of partnering with Executive and Senior Leadership teams to deliver measurable business outcomes.
  • Experience leading large HR teams and developing high-performing talent functions.
  • Strong stakeholder management skills, including influencing senior external partners, owners, franchisees or third-party operators.
  • Deep expertise in employment law, employee relations, organisational design and change leadership.
  • Experience leading people strategies across multi-site operations.
  • Outstanding communication, influencing and relationship-building capabilities.
  • Flexibility to travel regularly throughout the UK & Ireland.

What Makes This Role Different

This is a rare opportunity to lead people strategy at scale, with the chance to influence thousands of colleagues across one of the UK & Ireland’s largest hotel portfolios.

You'll have the opportunity to:

  • Shape the people agenda across the UK & Ireland for one of the world’s most recognised hospitality companies.
  • Influence the employee experience across more than 400 hotels.
  • Partner with a broad network of owners, operators and business leaders.
  • Lead transformational initiatives across talent, culture, technology and organisational effectiveness.
  • Play a key role in defining the future of hospitality employment in the UK & Ireland.

 

Closing Date for applications: 19th August 2026

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我們是誰

在洲際酒店集團酒店及度假村,我們共同努力在全球範圍內提供真正的友善待客之道。 洲際酒店集團在全球設有公司辦公室和 6,000 多個酒店目的地,在 IHG 就職是開闊您視野的完美途徑。 您將體驗我們獨特的文化和傑出的同事,他們將支持和激發您。 無論您處於職業生涯的哪個階段,無論您想要實現什麼目標,洲際酒店集團都有大量企業機會可供選擇,總有您專屬的客房。

近年來,我們已經改變了我們的公司。我們雄心勃勃,致力於提高業績並持續專注於成長,從而成為房客和業主喜愛的首選酒店公司。

我們是一家酒店業務的核心,重視聯繫,並且在一起有助於我們培養獨特的歸屬感,同時也支持生產力。這就是為什麼 IHG,我們為同事提供靈活性和平衡的原因 — 以混合方式工作,集體地融合辦公室和遠程工作。我們認識到每個角色都是不同的,這就是為什麼領導者與團隊合作來決定他們如何和何時進行合作的原因。

我們提供各種禮遇,旨在幫助您過上最好的工作生活。 其中包括我們眾多酒店的令人印象深刻的客房折扣、全年充電日和志願服務日。 通過我們的 MyWellbeing 框架,我們致力於支持您的健康,生活方式和工作場所的福祉。 我們提供獨特且包容的文化,總有您專屬的客房可以歸屬、成長並有所作為。

我們的使命是歡迎所有人,創造包容性團隊,頌揚與眾不同,鼓勵同事在工作中全力以赴。 IHG ®洲際酒店集團為申請人和員工提供平等的就業機會,不考慮種族、膚色、宗教、性別、性取向、性別認同、國籍、受保護的退伍軍人身份、殘疾或任何其他受適用法律保護的類別。 我們促進信任、支持和接受的文化。 始終歡迎不同的背景、經驗和觀點。

不太滿足每一項要求,但仍然相信您非常適合這份工作? 除非您點擊“應用”按鈕,否則我們永遠不會知道。 今天就和我們一起開始您的旅程。

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