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區域總監，建築與開業

Location: Mexico, Jalisco, Guadalajara

Address: 1 - Corp Guadalajara, Torre NIBA - Piso # 7, 44610

工作編號： 165570

2482x804 酒店酒店生命週期
2482x804 酒店酒店生命週期

1. KEY RESPONSIBILITIES

 

Job Summary – Responsible for the construction and opening of Essentials & Suites branded hotels across the MLAC Region; this role ensures the efficient and timely opening of hotels in the Americas Pipeline including the implementation of global best practices. Serves as a recognized architectural and construction expert for New Development hotels within the region.  Provides construction progress updates by assessing 360 degree photo captures of project sites, combined with onsite visits, to measure construction pace and ensure projects are built to brand standards. Simultaneously serves as owner’s main point of contact after license execution. Conducts regular touchpoints to ensure ground break and opening milestones are achieved. Directs, deploys and project manages the cross functional opening support teams. The role also ensures compliance with quality and operational standards upon opening, as well as ensuring the effective implementation of the Sales & Marketing ramp-up plans to drive excellent revenue performance directly upon opening.    

 

Essential Duties and Responsibilities – (Key Activities)

 

  • Construction Assessment – Responsibilities include conducting on-site and virtual / desktop New Development design and construction activities to ensure compliance with brand design initiatives, Franchise License Agreement, Plan Review and FF&E submittals, and brand standards. Provide construction expertise and implementation assistance to IHG franchisees and their assigned project team members through all phases of construction for New Development projects, including solving design / construction issues as project field conditions arise, thus ensuring timely and successful completion of projects. Provide progress evaluation of assigned projects per frequency determined and deployed by NHOP Leadership.

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  • Opening Hotels – Project manages and directs the pre-opening activities of a portfolio of hotels in MLAC region; manages the input of functional heads in the pre-opening team throughout the process, including  Development, TAM, Operations Support, Franchise Performance Support, Procurement, PIP, Franchise Administration, Distribution Marketing, Global Sales, Training, etc. as well as the locally based teams.  Manages the hotel through the pipeline, from the signing to the opening of the hotel.  Sets the opening dates with respective owners. Conducts site visits to all projects to track, monitor and report on progress back to NHOP leaders. Project manages the whole team on the opening programme throughout the process.  Conducts pre-opening inspection and authorizes the hotel to open to the system and take paying guests.  Ensures all Global Sales and Marketing ‘Ramp-Up’ tools and systems are accurate and live as appropriate to maximize initial revenues.

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  • Operations Best Practice – Partners with NHOP leadership by rolling out Operational Best Practice in all new hotel openings and to Ops team; inducts new hotel GM.

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  • Relationships - Engages with and manages the communication activities and progress to Owners, COO’s, DOO’s and GM’s throughout the process; directs a team of internal and external members, without formal hierarchical authority. Communicates and updates project team with changes in brand standards and keeps them informed on progress.   Conducts post-project reviews with internal and external team members for best practice learnings and builds them back into the NHOP process for continuous improvement.

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  • Performance & Delivery – Develop and deliver the Americas NHOP plan through effective project management and partnerships, supported by strong management information, all aimed at driving an agreed number of annual hotel openings and initial revenue performance (ramp-up). 

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2. REQUIRED QUALIFICATIONS

 

Education Qualifications –

  • Bachelor's Degree in Construction Management, Architecture, or a relevant field of work, or an equivalent combination of education and work related experience. AIA certification preferred. 

 

Experience –

  • Minimum 5 years work-related experience in construction management / construction administration, with demonstrated technical proficiency utilizing project management skills related to the position in the hotel industry or similar industry

  • Strong understanding of hotel operations

  • Experience of managing teams, preferably cross-functional/discipline teams as well as with and without direct hierarchical authority (i.e. external teams or teams from other functions with no direct line management authority)

  • Project management experience in a matrix organization overseeing multiple business units.

  • Previously worked within an international or global organization

 

Required Skills 

  • Project management and delivery

  • Excellent communication skills

  • Excellent inter-personal skills, with strong negotiation, impact and influence and problem solving skills

  • Able to work under pressure

  • People- and task-oriented

  • Bi-lingual ability in English and Spanish preferred

 

3. ACCOUNTABILITY

 

Number of employees supervised –

Direct:  None Indirect: 10+ (per Hotel)

 

Decision Rights – 

  • Deployment of pre-opening task force

  • Opening new hotels to the system and on time

 

Key metrics – 

  • Successful opening of new hotels & On time delivery

  • Rollout of operational best practice

 

Key Internal Relationships -

  • Architects (Design Review) and PIP

  • Hotel Performance Support

  • Operations – COOs, DOOs, Dir Ops Support and new hotel GMs and HOD’s

  • Brand Performance – Sales, Marketing, Distribution Marketing, etc

  • IT/Risk Management / Legal & Compliance / Franchise Admin

 

Key External Relationships –

  • General Contractors and Project Managers

  • Hotel Owners

  • Consultants and contractors

  • Suppliers and vendors

 

 

  1. PHYSICAL REQUIREMENTS

 

Work Environment - 

Hybrid role with 50% time based in home office and 50% field based.  Ability to travel extensively, up to 38-45 weeks per year. Ability to be accessible by cell phone, mobile device and/or computer while traveling

 

 

The statements in this job description are intended to represent the key duties, essential nature and level of work being performed.  They are not intended to be all responsibilities or qualifications of the job

 

 

我們是誰

在洲際酒店集團酒店及度假村，我們共同努力在全球範圍內提供真正的友善待客之道。 洲際酒店集團在全球設有公司辦公室和 6,000 多個酒店目的地，在 IHG 就職是開闊您視野的完美途徑。 您將體驗我們獨特的文化和傑出的同事，他們將支持和激發您。 無論您處於職業生涯的哪個階段，無論您想要實現什麼目標，洲際酒店集團都有大量企業機會可供選擇，總有您專屬的客房。

近年來，我們已經改變了我們的公司。我們雄心勃勃，致力於提高業績並持續專注於成長，從而成為房客和業主喜愛的首選酒店公司。

我們是一家酒店業務的核心，重視聯繫，並且在一起有助於我們培養獨特的歸屬感，同時也支持生產力。這就是為什麼 IHG，我們為同事提供靈活性和平衡的原因 — 以混合方式工作，集體地融合辦公室和遠程工作。我們認識到每個角色都是不同的，這就是為什麼領導者與團隊合作來決定他們如何和何時進行合作的原因。

我們提供各種禮遇，旨在幫助您過上最好的工作生活。 其中包括我們眾多酒店的令人印象深刻的客房折扣、全年充電日和志願服務日。 通過我們的 MyWellbeing 框架，我們致力於支持您的健康，生活方式和工作場所的福祉。 我們提供獨特且包容的文化，總有您專屬的客房可以歸屬、成長並有所作為。

我們的使命是歡迎所有人，創造包容性團隊，頌揚與眾不同，鼓勵同事在工作中全力以赴。 IHG ®洲際酒店集團為申請人和員工提供平等的就業機會，不考慮種族、膚色、宗教、性別、性取向、性別認同、國籍、受保護的退伍軍人身份、殘疾或任何其他受適用法律保護的類別。 我們促進信任、支持和接受的文化。 始終歡迎不同的背景、經驗和觀點。

不太滿足每一項要求，但仍然相信您非常適合這份工作？ 除非您點擊“應用”按鈕，否則我們永遠不會知道。 今天就和我們一起開始您的旅程。

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