Restaurant Barback - Regent Santa Monica Beach Opening 2024

About Us:

Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. 

Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace.

Job Summary:

The Barback is responsible for ensuring that the bar is fully prepped, and that all back-up supplies needed for the hotel have been prepared and stored according to standards.  The Barback should also ensure that the respective work areas are maintained so that the bar staff is equipped to run an effective operation. Duties include preparing juices and garnishes, restocking coolers and storage areas, maintaining cleanliness of the bar area, delivering food to bar guests, and set up and break down of bar. Must be pleasant, conscientious and professional with good knowledge of alcoholic beverage selections and garnish techniques. Must be able to operate effectively as part of a team, communicate clearly, ensure smooth service operations and quality service.

A little bit about your day:

Reporting to the Director of Restaurants and Restaurant Assistant General Manager, every day is different, but you’ll mostly:

• Promote the Restaurant Group and Regent’s service philosophy and style through our people attributes. 
• Deliver exceptional hospitality to all guests, ensuring attentive, polished, and courteous service at all times.
• Maintain pristine and well-organized work areas.
• Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
• Displays consistent attention to detail and follow through of all restaurant policies. 
• Represents the restaurant professionally through effective communication, cooperation and relationships with all business partners. 
• Assist Management with Bar Inventory.
• Perform all side work applicable to assigned station. 
• Participate in Pre-Shift meetings and learn new menu items.
• Welcome all guests and ensure they receive responsive, professional, and gracious service.
• Answer any questions about the drinks list, menu, specific food items, the wine list or any other inquiries the guest may have.
• Liaise with server to always ensure communication about wants and needs of guests.
• Busses and stocks all mis-en-place for Bar service.
• Serves and refills water.
• Prepares and serves coffee and tea drinks.
• Maintains cleanliness of bar area and bar prep areas.
• Stocks and organizes all beverages in the bar area including alcohol, juices, N/A, mixers, etc. 
• Polishes glass and silverware
• Maintain a clean, safe environment in the Dining Room and all service stations.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests.

What we need from you: 

• Understand and perform job duties to the expectations of Regent Santa Monica and the restaurant Service, Food, Beverage and Wine manuals.
• Dedication to learn and grow spirit and wine knowledge
• Minimum 1-2 years fine dining or luxury hotel experience
• Must be Minimum age to serve alcohol
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.   
• Requires good communication skills, both verbal and written.  
• Knowledge of appropriate table settings and service ware.
• Knowledge of general service procedures.
• Must possess basic computer skills. 
• Must be able to exert well-paced ability in limited space
• Must be able to must be able to exert well-paced ability to maneuver between functions occurring simultaneously
• Flexible schedule, able to work evenings, weekends, and holidays
• This position necessitates participation in a pooled tip system.

What you can expect from us: 

The hourly pay rate for this role is $16.60 to $20.75, plus tips. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join us and you’ll become part of the global IHG family – and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.

In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.