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Restaurant Host/Hostess - Regent Santa Monica Beach Opening 2024

2482x804 間酒店餐飲
2482x804 間酒店餐飲
攝政
攝政

酒店品牌: 麗晶
所在地: 美國,加利福尼亞州,聖莫尼卡

飯店:聖塔莫尼卡海灘 (SMOOA),1700 Ocean Avenue,90401

Job number: 127347

About Us:

Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. 

Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace.

Job Summary:

As a Restaurant Host/Hostess you will be responsible for initial guest interaction at the door and welcoming all visitors to the restaurant and setting the tone for their experience. The Hostess is expected to embody the hospitality, charm and professionalism of our organization. Duties include greeting & seating guests, answering phones, directing guests to bar, lounge or restrooms and maintaining the flow of service throughout the dining room. Must be pleasant, conscientious and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service. 

A little bit about your day:

Reporting to the Director of Restaurants and Restaurant Assistant General Manager, every day is different, but you’ll mostly:

  • Promote the Restaurant Group and Regent’s service philosophy and style through our people attributes. 
  • Deliver exceptional hospitality to all guests, ensuring attentive, polished, and courteous service at all times.
  • Perform all side work applicable to assigned station.  
  • Participate in Pre-Shift meetings and learn new menu items. 
  • Welcome all guests and ensure they receive responsive, professional and gracious service. 
  • Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have. 
  • Liaise with server to always ensure communication about wants and needs of guests. 
  • Escort guests to their table. Helps them into their seats. 
  • Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service 
  • Communicates reservation flow with the back of house.
  • Knowledgeable of all activities at the pool and the resort.
  • Maintains cleanliness of restaurant entrance. 
  • Checks coats and maintains coat check room in a neat and organized manner. 
  • Responsible for maintaining the printing and cleanliness of all menus. 
  • Posts daily floorplans and side work duties.  
  • Stocking supplies (i.e. matches, business cards, toothpicks). 
  • Maintain a clean, safe environment at all times in the Dining Room and all service stations. 
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant employees and guests. 

What we need from you: 

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace. 
  • Must be able to read and write to facilitate the communication process.    
  • Requires good communication skills, both verbal and written.  
  • Knowledge of appropriate table settings and service ware. 
  • Knowledge of all menu items, prices and general service procedures. 
  • Must possess basic computer skills.  
  • Must be familiar with RESY, Seven Rooms and Open Table or similar reservation system. 
  • Must be able to exert well-paced ability in limited space. 
  • Must be able to must be able to exert well-paced ability to maneuver between functions occurring simultaneously. 
  • Flexible schedule, able to work evenings, weekends, and holidays.

What you can expect from us:

The hourly pay rate for this role is $24.92 to $31.15. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join us and you’ll become part of the global IHG family – and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.

In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

在洲際酒店集團,我們做出了承諾。 作為世界領先的酒店集團之一,我們致力於提供真正的善待之道。 讓我們的客人和同事無論身在何處都感到受歡迎、受到關心、認可和尊重。 想成為旅程的一部分嗎?

Regent is the epitome of modern luxury for the world’s most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. This, is new. This, is Regent. 

不太滿足每一項要求,但仍然相信您非常適合這份工作? 除非您點擊“應用”按鈕,否則我們永遠不會知道。 今天就和我們一起開始您的旅程。

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