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Front of House

Could you welcome guests to our extraordinary world? Discover the part you could play in our Front of House team.

Join every guest with the desire to return

Think you could join polite, friendly service with a genuine desire to help? We hire front desk agents, doormen, stewards, duty managers and concierges. You might also see roles for guest service agents, guest experience assistants and front office managers. 

Whichever role you choose, you’ll create an experience that guests will want to re-live.

Role areas

Chief concierge

The lobby gives guests their first taste of our world. As Chief Concierge, you’ll curate fantastic experiences with the help of your friendly team of porters, bell attendants and more. From heartfelt greetings to fond farewells and swift, personal customer service – whatever your guests desire, you’ll see their every wish is granted.

This role suits those who briskly build rapport. You’ll forge relationships with guests, colleagues and local business contacts alike, while nurturing a growing team. Come and excel in our global business.

Front desk agent

Front Desk Agents not only hold the keys to every room – you have a starring role in our hotels. The host of our reception, you anticipate our guests’ every need, preference and concern. Taxi, newspaper, spa booking? You’re on the case.

You keep the admin hassle-free, handling guest relations with fast, helpful check-ins and quickly settled bills. Smart, friendly and a source of local knowledge, you provide a guest service that makes everyone feel at home – now, let us make you just as welcome in your career.

Front office manager

When guests enter our lobby, they enter the heart of our world. Bags, parking, registration, check-in – a flawless entrance, managed by you. As Front of House Manager, you’ll choreograph every moment of our guests’ stay. Motivating your team to deliver outstanding hospitality that sees them return time and again.

You’ll oversee every aspect of our reception duties: from welcomes to ongoing guest relations. In fact, you’ll train your whole team to deliver truly exceptional service. You bring a calm head and natural flair, and in return we’ll offer you an extraordinary career.

What we offer

We join your talent with opportunities

We believe whole-heartedly that our people deserve the best. So, we offer great rewards and every chance to learn and broaden your experience. You’ll grow through training that suits your learning style and enjoy a range of benefits. It’s all designed to help you thrive – your wellbeing is our priority.

Application process

Joining our extraordinary world

We’ve made applying for a role at IHG® as simple as we can, from a straightforward process to handy hints and tips for a great application. It’s all there to help you take the first step towards a future at IHG. All set to join our extraordinary world?

Search Front of House Jobs
61 - 70 of 368 jobs available
Job Role Brand

Front Desk Agent (Full Time) - InterContinental Houston

InterContinental

Hotel

JOB OVERVIEW: Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. Ensure the security of the guest by verifying guest registration. Coordinate guests’ needs, requests, and inquiries to ensure superior service and value for ou...
Location

United States, Texas, Houston

Houston (HOUIT), 6750 Main Street, 77030
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Job Role Brand

Front Office Manager

InterContinental

Hotel

Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services.   A littl...
Location

Nepal, Pokhara

Pokhara Begnas Lake (PKRBL), Kaski District - Ward No. 6
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Job Role Brand

Duty Manager | Hotel Indigo Auckland

Hotel Indigo

Hotel

About us At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own.  Later this year, Auckland will welcome New Zealand’s f...
Location

New Zealand, Auckland

Auckland (AKLAL), 51 - 53 Albert Street, 1010
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Job Role Brand

Doorperson

Kimpton

Hotel

At Kimpton Fitzroy London, we are looking for Door Person to join our In Concierge team. A “London Hotel Like No Other,” Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today: From the outside, this landmark building, which occupies the eastern side...
Location

United Kingdom, London

Fitzroy London (LONLP), 1-8 Russell Square, Bloomsbury, WC1B 5BE
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Job Role Brand

Chef Concierge - Regent Santa Monica Beach

Regent

Hotel

About us: Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica as the first destination in the Americas.  Poised to open in 2024, Regent Santa Monica Beach will usher in a new era of extraordinary experiences to the California coastline. The resort will set...
Location

United States, California, Santa Monica

Santa Monica Beach (SMOOA), 1700 Ocean Avenue, 90401
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Job Role Brand

Guest Service Agent

InterContinental

Hotel

Adjacent to Wellington’s waterfront, InterContinental Wellington is the most centrally located and experienced global five-star hotel in New Zealand’s capital city. InterContinental Wellington is host to beautiful luxurious rooms and culinary excellence and an array of food and beverage outlets...
Location

New Zealand, Wellington

Wellington (WLGGS), 2 Grey Street, 6011
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Job Role Brand

GUEST SERVICES MANAGER (KOREAN SPEAKING) - REGENT PHU QUOC

Regent

Hotel

Make guests feel welcome by creating an engaging atmosphere at lobby, reception, and porte cochere area at all times. Personally welcome all arrival guests and ensure a seamless arrival experience for stay-in guests and a perfect first impression for visiting guests.Personalize interactions within t...
Location

Vietnam

Phu Quoc (PQCRR), Bai Truong, Duong To
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Job Role Brand

前台接待Front Desk Reception

Crowne Plaza Hotels & Resorts

Hotel
Location

China, Beijing, Foshan

Foshan Nanhai (ZCPNN), No. 20 Huandao South Road, Nanhai District, 528000
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Job Role Brand

Guest Service Agent - Staybridge Suites Al Khobar City

Staybridge Suites

Hotel

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.  We pride ourselves on letting your personality and passions shine, re...
Location

Saudi Arabia, Al Khobar

Al Khobar City (DHAAO), 6633 1 St, Olaya, 34446
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Job Role Brand

Bellperson (Full Time) - InterContinental Houston

InterContinental

Hotel

JOB OVERVIEW: Greet guest at hotel entrance and assist guests with front door and unloading baggage. Also, assist incoming and outgoing guest in transporting luggage to and from guest rooms.   At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the ...
Location

United States, Texas, Houston

Houston (HOUIT), 6750 Main Street, 77030
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