司机 Driver
Hotel Brand: Crowne Plaza
Location: China, Chongqing, Chongqing
Hotel: 重庆市渝北区龙怀街1号重庆保利花园皇冠假日酒店, 重庆市, Chongqing, Chongqing, China
Job number: A561285331
财务回报
• 负责载客车辆的保养和清洁,并按照酒店形象标准对车辆进行维护
• 严格遵守交通规则,如有任何违章情况自行处理
员工团队
• 时刻遵守与客人交往的准则
• 服从管理上的安排,严格执行,如有异议需提前提出,部门会按实际运营情况酌情安排
• 团队之间需要协作共赢,禁止勾心斗角
• 严格执行准点上下班,禁止无故早退,迟到或旷工
• 完成上级交代的其他工作任务
宾客体验
• 负责将客人从所有指定地点安全送达
• 凭借令人愉快的性格和有效的沟通技巧取得客户的满意,并且总要主动与客人打招呼
• 熟知城市路线、地点和酒店设施
• 知晓航班时间,并按客人要求协助其处理和装载行李
• 尽力熟知客人的名字,特别是熟客和长包房的客人,注意观察情况以向客人提供协助
• 熟知酒店设施和服务情况,并以此向客人推销酒店
• 了解所在城市的活动,如发现可能影响驾驶时间或路线的情况应向管理层汇报
• 严格执行规范开车,违章以及擦挂立即进行处理,不得拖延或以其他理由拒绝
• 按照酒店标准为客人安排房间询问客人的名字并且在整个交谈过程中称呼客人的名字至少3次
• 我们真诚的关心宾客,并通过每天践行真正的待客之道的承诺体现这一点:
• 诚挚态度-提供细致周到的关怀并发挥积极作用,与宾客建立真诚的情感联系
• 真正自信-具备工作必需的知识和技能,并让宾客相信我们可在他们入住期间提供帮助与支持,值得他们的信赖。
• 用心倾听-重视宾客表达的观点,留意到通常被忽略的身体语言,了解宾客的愿望与需求
• 积极响应-准确机敏,及时周到的满足宾客需求
企业责任:
执行上级可能分派的其它任务
1.持有C1及以上合法有效机动车驾驶证,状态正常无违规逾期
2.具备5年及以上实际驾驶经验,熟悉各类常规车型操作
3.可接受夜班安排,主要负责机场接送
岗位采用灵活用工模式,可自主适配工作时段,酒店提供稳定订单资源,薪资待遇面议,欢迎符合条件的师傅前来咨询报名。
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.