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培训经理

2482x804-learningandtraining
2482x804-learningandtraining
intercontinental
intercontinental

Hotel Brand: InterContinental
Location: China, Xizang, Lhasa

Hotel: Lhasa Paradise (LXAHA), No.1 Jiangsu Avenue, 850000

Job number: 131188

  • Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review
  • 分析酒店整体的和各部门的培训需求,针对需求制定策略,用培训业务计划书的形式呈交给总经理和行政委员会审阅。
  • Familiarize yourself with the IHG HR and Training Standards, localizing where necessary 
  • 使自己了解洲际酒店集团人力资源和培训的规范,必要之处进行本地化处理。
  • Ensure effective training programs are in place for the following:
  • 确保在以下方面有效的执行培训计划:
  • New Employee Orientation
  • 新员工入职
  • Train the Trainer 
  • 培训培训师
  • Customer Service Training
  • 宾客服务培训
  • Technical job specific training (through certification of departmental standards and procedures)
  • 技术性职位的专门培训(部门规范程序证书)
  • Supervisory Skills Training
  • 监督管理技能培训
  • Management Development
  • 管理层发展
  • Fire, Life and Safety Training
  • 消防和生命安全培训
  • Selling Skills   
  • 销售技巧
  • Employee retraining
  • 员工再培训
  • Monitor the progress of the Training Business Plan for each department tot ensure that the training objectives are being achieved
  • 监督每个部门培训业务计划的进展,确保实现培训目标。
  • Maintains all hotel training records 
  • 保存酒店全部的培训记录。
  • Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development
  • 建立培训图书馆,配备书籍,录像,记录和视听资料来协助培训师的培训计划以及员工的个人发展。
  • Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective
  • 与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划,确保培训课程方案的制定,以及培训的有效性。
  • Attend departmental training session and critique performance 
  • 参加部门的培训课程,评估表现。
  • Assist Department Trainers in preparing and conducting departmental training and assess accordingly
  • 协助部门培训师准备和进行部门培训并进行评估。
  • Prepare and monitor training programs for:
  • 制定和监督为以下人员提供的培训项目:
  • Management Trainees
  • 管理培训生
  • Work Experience
  • 实习生
  • Hotel School Trainees, etc
  • 酒店学校实习生等
  • Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training
  • 与能够协助提供高级或专业培训的专业人士取得联系。
  • Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs
  • 确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训
  • Produce monthly training reports for your Manager and the General Manager including:
  • 为上级经理和总经理编制以下月度培训报告:
  • Internal Training Programs conducted: 
  • 完成的内部培训项目:
  • Who attended 
  • 参加人
  • Number of people attended
  • 参加人数
  • Duration of training
  • 培训时间
  • Who trained
  • 培训师
  • Cost of delivery (including labor costs)
  • 培训成本(包括人工成本)
  • Anticipated return on investment and/or training goal
  • 预计的收益和培训目标
  • Liaise with other IHG Training Managers to share experiences and resources
  • 与洲际酒店集团的培训经理们保持联系,交流经验,交换资源。
  • Liaise with educational institutions conducting hospitality and training courses
  • 同从事旅游服务和培训课程的教育机构保持联系。
  • Maintain current information and records of suppliers of training resources and materials
  • 更新培训资源和资料供应商的信息和记录。
  • Delivers briefings of all internal programmes to executive management and department heads
  • 为行政管理层和部门领导提供所有内部培训计划的介绍。

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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