宴会主管
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Shaanxi, Xi'an
Hotel: Xi'an (SIAZQ), No. 1 Zhu Que Zhong Road, 710061
Job number: 110567
- In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
- 在经理缺席时主持交接班说明会,确保员工了解酒店的活动和运营的要求。
- Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
- 在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。
- Deal with irregular payments
- 处理异常的付款情况。
- Supervise the maintenance of service equipment
- 监督服务设备的维护保养。
- Monitor standards of guest facilities and services
- 监督客用设施和服务的标准。
- Supervise functions
- 监督各项职能。
- Supervise banquet service
- 监督宴会的服务。
- Adhere to opening and closing procedures
- 遵守开始营业和结束营业的程序。
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