宾客关系主任 GRO
Hotel Brand: InterContinental
Location: China, Shandong, Qingdao
Hotel: Qingdao (DAOHA), No.98 Ao Men Road, 266071
Job number: 106249
您的日常工作
热烈欢迎每一位宾客，为他们留下真正难忘的体验
当面或在电话中问候 IHG One Rewards Club 优悦会会员和再次光临的宾客
收取、管理和接收宾客预订的付款
提供快捷且顺畅的入住和退房服务
提前预测宾客的需求和要求，提供定制化建议
成为宾客信任的代表，帮助宾客解决包括账单问题和餐厅建议等在内的各种问题
我们对您的要求
沟通技巧：宾客可能会向您提出顾虑或赞赏，您需要能够轻松应对
您解决问题的能力将把问题转化为机遇，给每一位宾客留下美好的回忆
能熟练使用英文者，优先考虑
熟练的电脑技能，您需要掌握良好的阅读、写作技能以及基本的数学运算
一年以上相关工作经验者优先考虑
Who we are
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
