救生员

康体救生员有责任确保康体部的运营、客人服务流畅，设备设施的维护，清洁以及所有的标准贯穿整个康体部。康体救生员经过培训应有礼貌、知识丰富、专业和具有销售意识。

• Strives for constant improvements and takes responsibilities for their own performance.

不断追求进取并对本职工作负责。

• Prepare, set up and maintain the Fitness Centre (switch on all machines, ensure cleanliness of Fitness & Health Club and provision of guest amenities, collect and maintain towels for guest use.)

准备，布置，维护健身中心（开关所有设施，确保健身中心的清洁，客用品的提供，以及客用毛巾的收集等）

• Control guest amenities, replenish when needed and rearrange as per set up standards.

控制客用品数量，及时进行补充，并按照规定标准进行摆设

• Demonstrates co-operation and trust with supervisor, colleagues, teams

主动配和并且信任主管、同事以及团队。

• Participate as a team player and establishes strong working relationships to deliver positive results

参与团队并与团队成员建立稳固的工作关系以达到积极的效果。

• Continually seeks to improve performance through individual efforts and with the assistance of others.

通过个人的努力和同事的协助，不断提升自己的工作表现。

• Seeks feedback on performance and focuses on areas of shortfall

寻找个人工作中的不足并予以改进。

• Builds and maintain relationships with internal and external customers.

与内外部客人建立并维持良好的关系。

• Understand and anticipates customer’s needs, takes action to address customer needs and strives to exceed customer expectation.

理解并能预见顾客的需求，积极满足客人的需求并努力做到超越客人的期望。

• Inform guest of the benefits of the equipment in the Fitness Centre.

向客人介绍健身中心的设施设备情况。

• Takes additional responsibility and responds well to situations as they occur without supervision.

能够承担额外的突发情况下的工作。

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• Ensure each guest is comfortable in using any facility, demonstrating and assisting where necessary. Ensure guests follow the Fitness & Health Club regulations during exercise.

确保每位客人在使用任何健身设备时感觉舒适，主动协助有需要的地方。确保客人在做锻炼时遵守健身中心的规定。

• Ensure Fitness & Health Club operations are running smoothly (set up as per standard)

确保健身中心的运转正常（根据标准设置）