预定文员/主管 Reservations Agent/Supervisor
Hotel Brand: InterContinental
Location: China, Beijing, Beijing
Hotel: Beijing Sanlitun (PEGHE), No. 1 South Sanlitun Road, Chaoyang District, 100027
Job number: 106189
· Accept wait list reservations
接受等候单上的客人预订
· Process amendments to reservations such as extensions, early departures, etc
修改延期和提前离店等特殊情况的预订记录
· Manage “no show” reservations by investigation and recording of same
调查和记录未按预订抵店的预订情况
· Record special billing arrangements for groups and conventions
对团组或会议的特别账单安排进行记录
· Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
与前厅部经理或财务经理联系要求信用审批的预订事宜
· Maintain knowledge of special rates/ offers/ promotions
掌握关于特价,酬宾,促销活动的信息
· Monitor reservation levels and inform Managers of current and future occupancy rates
监测预订情况,并向经理通报目前和将来的入住率
· Prepare reports as requested (eg to travel agents, business houses etc)
按照要求准备报告(如给旅行代理人和商业机构的报告等)
· Prepare reservation sales reports
准备预订销售报告
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