预订员
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Guangxi, Beihai
Hotel: Beihai Silver Beach (BHYHI), Silver Beach, 536000
Job number: 137032
·Record and process reservations made by phone/fax/email
·记录和处理通过电话，传真，电子邮件进行的预订
·Accept wait list reservations
·接受等待名单预订
·Process amendments to reservations such as extensions, early departures, etc
·修改延期和提前离店等特殊情况的预订记录
·Manage “no show” reservations by investigation and recording of same
·调查和记录未按预订抵店的预订情况
·Record special billing arrangements for groups and conventions
·对团队和会议的特别账单安排进行记录
·Maintain knowledge of special rates/ offers/ promotions
·掌握关于特价，优惠，促销活动的信息
·Monitor reservation levels and inform Managers of current and future occupancy rates
·监测预订情况，并向经理通报目前和将来的入住率
·Prepare reports as requested (eg to travel agents, business houses etc)
·按照要求准备报告（如给旅行代理和商业机构报告等）
·Prepare reservation sales reports
·准备预订销售报告
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