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餐饮服务主管F&B Service Supervisor

2482x804-brandmanagement
2482x804-brandmanagement
crowne-plaza-endorsed-logo-plum-rgb-horz-en-eps
crowne-plaza-endorsed-logo-plum-rgb-horz-en-eps

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Beijing, Hangzhou

Hotel: Hangzhou Qiantang (HGHHH), No.381 Shangsha Road, Qiantang District, 310018

Job number: 131016

Financial Return 财务回报:

  • Supervise cash handling and banking procedures

监督现金的处理和存放程序。

  • Prepare daily banking and cash flow reports

编制每日存款和流动资金报告。

  • Establish and instruct staff in cash security procedures

制定并指导员工执行现金安全制度。

  • Deal with irregular payments

处理异常的付款情况。

  • Works with Superior in the preparation and management of the Department’s budget

和上级领导一起编制和管理部门预算。

Our People 员工团队:

  • Works with Superior on manpower planning and management needs

和上级领导一起进行人力规划和管理需求。

Guest Experience 宾客体验:

  • In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known 

在经理缺席时主持交接班说明会,确保员工了解酒店的活动和运营的要求。

  • Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up

在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。

  • Monitor standards of guest facilities and services

监督客用设施和服务的标准。

  • Assist with menu and wine list creation

协助菜单和酒水单的设计工作。

  • Supervise functions

监督各项职能。

  • Supervise outlet service

监督餐厅的服务。

Responsible Business 企业责任:

  • Supervise the maintenance of service equipment

监督服务设备的维护保养。

  • Control stock and monitor security procedures

控制存货和监督保安成序。

Who we are

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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