华邑大使 HUALUXE Ambassador
Hotel Brand: HUALUXE
Location: China, Hainan, Sanya
Hotel: Sanya Yalong Bay Resort (SYXYL), NO. 4, Longhai Road, Yalong Bay, Jiyang District, 572016
Job number: 116527
积极的工作，友好的为客人提供服务。 积极参加所需的各种培训，提高工作能力。 致力于酒店工作，为酒店发展提供建议，有创新精神，为顾客提供品质服务。 在团队中起到积极作用，有效的沟通，确保达到目标。 为顾客提供热情服务，让他们有回家的感觉。 登记客人，确保客人信息完整填写并确认，按照酒店荣誉会员和飞行里程会员的要求服务和发展会员，同时确认付款方式。 将客人送至客房，介绍客房布局，确保行李及时递送等。 采取必要行动，及时有效的处理顾客的不满，适当的时候告知宾客关系经理。回访客人，确保客人对解决方法满意。 确保为客人提供人性化服务。 协助行政楼经理按照客人喜好分房间。 为VIP客人安排房间礼物以及特殊活动，例如：过生日和度蜜月的宾客。
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
At HUALUXE®️ Hotels and Resorts, we look for people who bring Chinese culture and heritage to life. As the first upscale international hotel brand designed around Chinese guests, our colleagues don’t just acknowledge our values, they enhance them.
Etiquette. Rejuvenation in nature. Recognition of status. Enabling spaces. These are what our guests come for. What they expect and what we’ll enable you to deliver. In every action, every interaction, and every detail of our luxury design and service.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
