宾客关系主任
Hotel Brand: Holiday Inn
Location: China, Beijing, Lanzhou
Hotel: Lanzhou Center (LHWLC), Lanzhou Center No. 16 West Xijinxi Road, 730050
Job number: 126300
- Plan and co-ordinate the provision of friendly, efficient services to guests
- 进行相关计划和协调工作，以确保向客人提供友好和高效的服务
- Schedule activities for guests
- 安排客人的活动日程
- Plan and co-ordinate all promotional activities targeting clients
- 计划和协调所有针对客户的促销活动
- Trace relevant statistics about clientele
- 对客户的相关统计数字进行跟踪
- Co-ordinate and supervise all activities for guests
- 协调和监督对客人开展的所有活动
- Assist with check-ins/check-outs of clients
- 协助客人办理入住和退房手续
- Greet Guests upon arrival
- 在客人抵店时进行迎接
- Room Guests
- 为客人安排客房
- Cover guest relations desk
- 负责客户关系台的工作
- Assist guests with airline bookings and reconfirmation’s
- 协助客人进行航班预订和确认
- Assist all departments in being receptive to the needs of guests
- 协助所有部门满足客人的各种需求
- Attend recreation activities when necessary
- 如有必要，可参加一些相关招待活动
- Assist in any other duties when required by the Guest Relations Manager
- 按照客户经理的要求对其它任务进行协助
- Provide feedback from Guests to Front Office Manager for action
- 将从客人处得到的反馈向前厅部经理汇报，以期采取相应行动
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
