皇冠会务经理
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Shaanxi, Xi'an
Hotel: Xi'an (SIAZQ), No. 1 Zhu Que Zhong Road, 710061
Job number: 123489
这是一家提供全方位服务的豪华酒店、度假酒店或大型旗舰酒店的中级职位,拥有大量餐饮、宴会和/或会议设施。This is a middle level MICE Events position in a full service luxury hotel with high volume catering, banquet, and/or convention facilities.
这个角色的表现应该通过以下关键指标来衡量 Performance of this role should be measured by the following key metrics:
- 提每年设定主要绩效目标(按照洲际酒店政策) Key Performance Objectives set annually (as per IHG policy)
- 酒店标准操作程序中规定的流程合规 Process compliance as the indicated compliance in the Standard Operating Procedures
- 领导交接质量 Lead Handover Quality
- 其他活动的KPI Other Events KPIs
- 重复销售或提高销售收入 Repeat sale or upselling revenue
- 客户反馈/满意度 Customer feedback/satisfaction
任职要求 Qualifications:大专或以上学历,1 - 3年酒店或相关服务行业会议策划相关经验。根据业务规模和复杂性,所需的经验类型和水平可能略有不同.Degree or Diploma, and 1 – 3 years of relevant experience in meeting planning in Hospitality or a related service industry. Type and level of experience required may vary slightly based on size and complexity of operation
- 良好的沟通和谈判技巧 Good communication and negotiation skills
- 积极主动并按时完成任务和项目 Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required
- 较强的组织能力及维护电子和文件归档系统 Strong organisational skills required to maintain electronic and paper filing systems
- 保持高水平的政策和程序知识,并在适用时有效地与所有人员沟通 Maintain a high level of knowledge pertaining to policy and procedure and communicates knowledge effectively to all personnel when applicable.
- 展示清晰有效的口头和书面技能,以获取和传达信息给客户,技术人员,管理人员和团队成员,并生成报告 Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports
- 熟练的掌握计算机技能(包括MS Office)Excellent PC skills (including MS Office)
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.