行政楼层接待员
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Guangdong
Hotel: Hotel&Suites Landmark Shenzhen (SZXLM), 3018 Nanhu Rd Luohu District
Job number: 108469
岗位职责
1.管理行政楼层客人的登记与结帐情况。
2.负责行政楼层的日常运作。
3.跟进处理客人需求，收集客人的反馈意见。
4.及时地跟办Logbook上未完成事项。
5.协助前台及客房工作。
6.确保行政楼层餐厅和厨房区域的干净整洁。
岗位要求
1.熟练使用英文交流。
2.熟悉操作电脑和前台管理系统Opera。
3.熟悉前台各项接待程序。
4.良好的个人仪容仪表、微笑礼貌、热情待客。
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
