行李员/门童 Bell boy / Doorman
Hotel Brand: InterContinental
Location: China, Beijing, Beijing
Hotel: Beijing Sanlitun (PEGHE), No. 1 South Sanlitun Road, Chaoyang District, 100027
Job number: 102165
Duties and Responsibilities工作职责
- Check, tag, and store luggage or guest items delivered to the luggage storage room by bell and door attendants.
- 检查，标注和存储行李或由应接服务员和门僮送到行李储存间的客人物品。
- Ensure all claim checks are matched with luggage tag on the item being retrieved.
- 确保所有收到的行李与行李牌相符。
- Inform the Front Desk Manger or Manger on Duty and Security immediately of lost items.
- 及时将遗失物品通知前台经理或值班经理和保安部。
- Deliver checked items to departing guests in the absence of a door or bell attendant.
- 在门僮或应接服务生缺席时将物品送给离店客人。
- Maintain luggage and baggage storage room in a neat and orderly manner.
- 保持行李存储间整齐干净。
- Promote team work and quality service through daily communications and coordination with other departments.
- 通过与其它部门的每天沟通和協作促进团队合作和高质服务。
- May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
- 定期检查和清理酒店入口和周围区域的垃圾和废弃物。
- Perform other duties as assigned.
- 执行其它分配给的工作。
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QUALIFICATIONS AND REQUIREMENTS 任职要求
Required Skills –
技能要求
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
- Able to read and write English
- 能够读写英语
- Qualifications –
-
学历
- High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent. Or combination of required working experience to wave education requirement.
- 具有高中或酒店行政管理，酒店管理或相关的职业证书。或结合所要求的工作经验适当降低学历要求。
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
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