Captain 餐厅领班
Hotel Brand: InterContinental
Location: China, Beijing
Hotel: Shenzhen Dameisha Resort (SZXDR), No. 9 Yankui Road, Dameisha Yantian District
Job number: 108053
岗位职责
1.完成餐厅的各项工作，确保餐厅良好的运作
2.与客人进行积极互动，收集客人建议，并上报管理层
3.按照部门工作计划，参与部门员工进行岗位技能培训，提升餐厅服务质量
4.能灵活处理客人投诉等问题，提升客人满意度，同时善于发现问题，为餐厅管理提出建设性建议
岗位要求
1.服务意识强，有良好的管理技巧、沟通技巧
2.良好的团队合作精神，具备较强的组织协调能力
3.掌握必需的食品、酒水知识，有西餐服务技能
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
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