Director, Corporate Responsibility, Greater China
Hotel Brand:
Location: China, Shanghai, Shanghai
Hotel: Corp Shanghai, 2nd Floor, Citigroup Tower, No. 33 Hua Yuan Shi Qiao Road, Pudong District, 200120
Job number: 118395
Key Accountabilities
•Responsible for providing leadership across all aspects of the Greater China CR Agenda including the Greater China True Hospitality for Good (THFG) Charitable Fund.
•Working closely with the GC LT, CR LT and GC GCA teams:
- Input into global targets and lead on translating into long and medium-term environmental targets for the Greater China region (carbon, waste and water reduction, and water stewardship).
- Input into developing global communities/ THFG strategy and lead on translating this into a long/ medium term strategy for Greater China.
•Implement and embed the GC environmental and community strategies across all IHG hotels and corporate offices in the region.
•Developing a tailored regional implementation, delivery and education plan to best fit the dynamics of the region, including provision of support and guidance to the GC LT as required.
•Responsible for scoping and resourcing these regional delivery plans.
•Utilise sustainability and networks and knowledge within Greater China to act as advisor and sustainability subject matter expert for the GC LT and CR LT and to be IHG’s CR representative with external stakeholders in the region.
•Responsible for all aspects of the Greater China True Hospitality for Good (THFG) Charitable Fund via the China Soong Ching Ling Foundation. Including coordination of all fundraising activities across the region at a Corporate and hotel level, decision rights over grant-making, managing the THFG Governance Committee and all associated reporting requirements.
•Responsible for developing and managing relationships with all NGO partners in the region, to boost IHG’s reputation in the CR arena.
•In partnership with the Director Environmental Sustainability and GCA colleagues develop tailored environmental sustainability communication “packages” for all key stakeholder groups in the region: GC LT, owners, CR colleagues, hotel colleagues, corporate colleagues, guests.
•Work closely with GCA team to ensure all community-related activities are appropriately leveraged and communicated across all stakeholder groups (owners, guests, hotels, etc.)
•Monitor, manage the delivery of and report upon all agreed priorities for the CR Agenda in the GC region.
•Collaborate with the GC LT to embed and integrate the full CR agenda into the overall business strategy.
•Manage Shanghai Cost Centres for the CR Team, coordinating expenses for all spending.
Educational Attainment:
•Bachelor’s or Master’s Degree in a relevant field of work or an equivalent combination of education and work-related experience. Typically has 7-10 years of progressive work experience
Critical Expertise & Experience:
•Expertise and experience in developing and implementing a CR strategy in China, in particular, environmental footprint reduction
•Experience working in a global brand-led business
•Proven ability to build relationships and influence senior stakeholders
•Proven analytical capability and commercial acumen
•Strong ability to collaborate effectively with Senior Leadership in a complex matrix organization
•Highly developed project management skills to ensure effective and efficient delivery of programs
•Proven ability to drive system or culture change
•Strong experience in external landscape and market dynamics in GC
•Experience in strategic philanthropy and development of partnerships for mutual benefit
Technical Skills & Knowledge:
•In-depth knowledge of a full range of ESG issues, key trends and best practices with hospitality and across industries
•Strong analytical capabilities, and ability to surface insights and craft communications for senior leadership
•Experience in developing business cases for sustainability strategies
•Demonstrated ability to manage multiple projects simultaneously and efficiently, and to perform concurrent tasks that require technical and functional competence. Demonstrated clear, concise and succinct communicational skills, including adapting both verbal and written communications to the needs and level of the user.
•Demonstrated ability to maintain a consistent, high-quality customer-focused orientation, including providing clear, accurate information; explaining procedures or materials or providing supplemental information; anticipating problems or questions.
•Must be able to conduct business (written and spoken) in both Chinese and English
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.
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