Events Service Manager

Co-ordinate the day to day operations of the Banquet floor to obtain maximum profit and maximum guest satisfaction 

Greet function organizers on arrival and ensure that their requests are dealt with 

Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their job functions. 

Ensure that rooms/function space are set-up according to guest expectations and banquet event order.   Conduct pre-function meetings with scheduled staff and review all information pertinent to day’s functions.  Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout.  

Follow up problems which may arise from event order and room allocations and rectify as soon as possible 

Maintain master file of banquet functions 

Supervise VIP functions as required 

Oversee all service and set ups 

Ensure all equipment requests are fulfilled 

Works with Human Resources on manpower planning and management needs 

Works with Manager in the preparation and management of the Department’s budget