F&B Attendant 1st | InterContinental Cascais-Estoril

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Elevated Guest Experience: Cultivate a refined dining atmosphere by delivering service that exceeds expectations, anticipating guest needs, and providing expert recommendations with sophistication and grace.
• Operational Leadership: Assume a leadership role in maintaining the service standards of the dining area, ensuring optimal stock levels, and upholding the highest standards of cleanliness and safety.
• Team Collaboration and Mentorship: Provide guidance and support to junior team members, fostering a collaborative environment and contributing to the development of service excellence.
• Proactive Problem Solving: Exercise sound judgment and initiative to address operational challenges, minimize waste, and communicate effectively with management regarding equipment, supplies, and safety protocols.
• Service Refinement: Contribute to the continuous improvement of service standards by providing feedback and identifying opportunities for enhancement.

What we need from you

• Proven Experience: A minimum of 4 years of experience in a fine dining or upscale restaurant environment, with a demonstrated track record of exceptional service.
• Leadership Qualities: The ability to lead by example, mentor junior staff, and contribute to a positive and productive team dynamic.
• Exceptional Communication and Interpersonal Skills: A refined and articulate communication style, coupled with the ability to build rapport with guests and colleagues alike.
• Comprehensive Food and Beverage Knowledge: A deep understanding of culinary techniques, wine pairings, and beverage service, enabling you to provide expert recommendations.
• Operational Proficiency: The ability to manage multiple tasks efficiently, maintain composure under pressure, and ensure seamless service flow.
• Physical Stamina: The ability to lift, push, and pull objects weighing up to 50 lbs (23 kg), and to stand and walk for extended periods.
• Compliance and Professionalism: Adherence to all local regulations regarding food handling and alcohol service, as well as a commitment to maintaining a professional appearance and demeanor.
• Flexibility: Availability to work evenings, weekends, and public holidays.

The statements in this job advert are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.