Food and Beverage Service Team Leader 餐饮服务主管
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Jiangsu, Wuxi
Hotel: Wuxi Taihu (WUXWT), No. 1888 Taihu Avenue, Binhu District, 214072
Job number: 132652
1、在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。
2、在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。
3、监督现金的处理和存放程序。
4、编制每日存款和流动资金报告。
5、制定并指导员工执行现金安全制度。
6、处理异常的付款情况。
7、监督服务设备的维护保养。
8、监督客用设施和服务的标准。
9、控制存货和监督保安成序。
10、协助菜单和酒水单的设计工作。
11、监督各项职能。
12、监督餐厅的服务。
13、和上级领导一起进行人力规划和管理需求。
14、和上级领导一起编制和管理部门预算。
Who we are
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
