Food and Beverage Service Team Leader 餐饮服务主管
Hotel Brand: InterContinental
Location: China, Beijing, Zhuhai
Hotel: Zhuhai (ZUHZH), No. 1 Qinglv South Road, Xiangzhou District, 519020
Job number: 138430
- Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
- 监督部门工作程序手册中列出的各项规范的贯彻执行。
- Enforce shift hand over procedures
- 执行交接班程序。
- Enforce correct bill paying procedures
- 遵守正确的结账程序。
- Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on up-selling certain products; etc
- 有效的进行交接班说明会,确保所有员工了解重要客人,特殊活动,每日特价,重点是推销某些产品等。
- Encourage and motivate staff to provide optimum service during all shifts
- 激励在岗员工为客人提供卓越的服务。
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