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Food & Beverage Supervisor (Full Time)

2482x804-guestexperience
2482x804-guestexperience
crowne-plaza-endorsed-logo-plum-rgb-horz-en-eps
crowne-plaza-endorsed-logo-plum-rgb-horz-en-eps

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, Western Australia, Perth

Hotel: Perth (PURTR), 54 Terrace Road, 6004

Job number: 137028

What’s on the menu for your next career move? As our new Full Time Food & Beverage Supervisor, you could be leading the charge to ensure our guests enjoy a truly memorable experience – whether they’ve worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage between meetings.

Crowne Plaza Perth is a riverside hotel located in beautiful East Perth with picturesque Langley Park at the doorstep. 

Our Restaurant & Bar, Gusti, is located at the front of the hotel boasting views of the Swan River on the alfresco terrace. On the terrace, visitors can dine under the canopy of the palms with breath-taking views. The Terrace is also a popular location for cocktail functions, weddings or corporate events.

Inside, we offer a crowd-favourite hotel Lobby bar with ample seating types perfect for guests awaiting check in, to those on business calls, and everyone in between.

Crowne Plaza Perth also offers a choice of meeting spaces which can host up to 80 pax, where we allow guests to meet in confidence. 

https://perth.crowneplaza.com/dining/

As a Food & Beverage Supervisor, you will work under the direction of our Operations Manager to oversee the smooth running of our venue. You will be the backbone of the team throughout the service periods to keep the operation running smoothly and efficiently. This includes preparing and serving beverages, highlighting promotions, handling guest feedback, taking orders etc. 

This role is also responsible for...

  • Ensuring all credit and financial transactions are handled in a secure manner.
  • Liaising and working collaboratively with Management regarding daily duties.
  • Participating in team meetings, ensuring communication flows throughout the team.
  • Assisting with supporting the development of the team to maximise performance and great company culture.
  • Ensuring guest satisfaction through delivering the Crowne Plaza service style of ‘Dare to Connect’ by being the one to make the first move with a guest; say hello first, take action first.
  • Assisting and monitor rostering to ensure all shifts are covered to required level and in line with payroll .
  • Developing and maintaining cohesive working relationships within immediate team, and wider hotel team.
  • Maintaining the physical appearance and cleanliness of the restaurant including compliance with health and safety standards.

The successful candidate will... 

  • Have previous experience in a Food & Beverage Team Leader or Supervisor role.
  • Be highly motivated and genuinely loves to interact with a variety of different people.
  • Have the confidence to make the first move and Dare to Connect. 
  • Know how to prepare a wide range of beverages. 
  • Have the ability to delegate, drive and motivate a team. 
  • Hold a current Responsible Service of Alcohol.
  • Be able to work across a 7-day rotating roster. Shifts will include mornings, nights, weekends & Public Holidays (7am-3pm or 3pm-11pm). 
  • Have full rights to work in Australia. 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, duty meals, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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