Food & Beverage Supervisor (M/F/X)

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Belgium, Brussels

Hotel: Brussels Airport (BRUZM), Da Vincilaan 4, 1831

Job number: 126682

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Your day to day

To have a thorough understanding and knowledge of all Food & Beverage items in the menu and the ability to recommend Food & Beverage combinations and upsell alternatives.
To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems if no immediate solution can be found and assure follow up with guests.
To ensure that all employees report for duty punctually, wearing the correct uniform and name badge at all times.
To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager & Manager.
To project at all times a positive and motivated attitude and exercise self-control.
To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained.
To assist in the training of the employees.
To carry out any other reasonable duties and responsibilities as assigned.

What we need from you

Minimum 5 years’ experience in hospitality within an experience of team leading
Excellent communication skills, a proactive problem solver and a real team leader. Attention to details is a must!
Speaks French and/or Dutch fluently and very knowledge of English
Flexibility and punctuality
Having a means of personal transportation is considered an asset

What we offer you

We’ll reward all your hard work with a great salary and benefits – including a great room discount, extra legal advantages (insurances, participation in transport costs, a meal per worked day) and room to grow by following trainings.

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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Food & Beverage Supervisor (M/F/X)