Housekeeping Supervisor 客房部主管
Hotel Brand: InterContinental
Location: China, Beijing
Hotel: Shenzhen Dameisha Resort (SZXDR), No. 9 Yankui Road, Dameisha Yantian District
Job number: 108042
岗位职责：
1.协助部门负责人做好部门的日常管理工作，合理分配每日工作，监督工作质量及进度
2.监督和检查分配给到部门员工的工作，按酒店的标准为客人提供卓越的服务
3.留意住店客人动态，处理客人对服务或设备的投诉，处理突发事件，并向部门负责人汇报
4.检查客房、走廊等公共区域的卫生状况及时发现需要维修及更换的家具或设备，向部门提出建议；对于需要维修和维护的项目，及时向工程部同事汇报
5.监督并控制客用物品以及清洁用品的消耗，检查工作间及工作手推车的规整及清洁度，检查客用物品物料是否准备充足
6.对员工进行常用设施设备的操作培训，确保员工已经接受良好的培训以及得到所需要的工具和设施设备，高效地完成各自负责的工作
岗位要求：
1.良好的组织协调能力和团队合作精神
2.良好的沟通能力
3.具备较强的解决问题、分析问题、激励、组织及培训能力。
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
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