Housekeeping Supervisor

About us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

InterContinental Auckland is seeking a passionate and dedicated Housekeeping Supervisor to lead our housekeeping team in delivering exceptional guest experiences. As part of our luxurious waterfront property, you’ll play a key role in maintaining our high standards of cleanliness and service excellence.

You will thrive in this role if you have a genuine passion for luxury hospitality, are committed to upholding the highest standards, and can lead your team to deliver an unforgettable guest experience at InterContinental Auckland.

Explore your journey ahead

• Lead, motivate and supervise a team of housekeeping attendants to ensure exceptional performance and guest satisfaction
• Assist in recruiting, training and developing the housekeeping team to maintain high standards
• Work closely with the Executive Housekeeper to implement departmental policies and procedures
• Create a guest-centric environment, ensuring all guest needs are met and exceeded
• Empower your team to provide personalised and attentive service, fostering memorable guest stays.

What we expect from you

• Proven experience in a supervisory role within housekeeping, ideally in a luxury hotel or high-end hospitality environment
• A passion for delivering the highest standards of cleanliness and guest service, with a meticulous eye for detail
• Exceptional leadership skills with the ability to inspire and elevate a team to exceed expectations
• Strong communication and interpersonal abilities, ensuring seamless collaboration across departments
• Must have valid working rights in New Zealand to be considered for this role 

What you can expect from us 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.