Housekeeping Supervisor

As Housekeeping Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.  

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities  

As Housekeeping Supervisor, I will assume full responsibility for the efficient operation in the following:  

Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping hosts to improve job performance, meet guidelines and standards of service and operation.  

Demonstrate to Housekeeping hosts how to perform each task in job description according to hotel service standard.  

Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.  

Monitor daily arrivals according to occupancy report in co-ordination with the Laundry and Housekeeping management.  

Supervise and inspect the work of Housekeeping hosts ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary.  

Ensure Housekeeping office and all storage facilities of housekeeping are kept in good condition and order.

Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.  

Strictly adhere to LQA standards and guest comments.  

Qualifications

To execute the position of Housekeeping Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have the knowledge of hotel/resort and policies on room allocation etc.
• Fluent in Portugueses and English; I understand that additional languages are preferred.  
• EU visa/work permit required 

The above is intended to provide an overview of the role and responsibilities for a Housekeeping Supervisor at Six Senses Douro Valley It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Douro Valley is an equal opportunity employer. This policy applies to all terms and conditions of employment.