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Housekeeping Teamleader (Full Time) - InterContinental Perth

2482x804-hotelhousekeeping
2482x804-hotelhousekeeping
intercontinental
intercontinental

Hotel Brand: InterContinental
Location: Australia, Western Australia, Perth

Hotel: Perth City Centre (PERHA), 815 Hay Street, 6000

Job number: 115784

About us

InterContinental Perth City Centre opened in October 2017 and is a 240-room design orientated hotel in the heart of Perth's CBD.  At InterContinental Perth City Centre we are here to make each valued guest enjoy the finer things in life to discover the means of experiences that cannot be had anywhere else.

We are looking for a full time Housekeeping Teamleader to join our high performing hotel team. 

** Our Team are proud winners of the AHA-WA Excellence in Workplace Culture Award for 2021 and 2022, and Management Team of the Year for 2023 **

What is the job? 

Do you have energy & exceptional standards? We’re searching for a Housekeeping Teamleader to work alongside our Housekeeping Manager to ensure all aspects of housekeeping are befitting of our reputation for delivering genuinely memorable experiences to our guests.  Your day to day: 

  • Supervising daily operations, including planning and assigning work to others. 
  • Carrying out “room checks” inspections and following-up concerns directly with the relevant team member regarding areas of improvement. 
  • Assisting with the onboarding and training of new housekeeping colleagues.  
  • Communicating to the Housekeeping Manager if we don't have the appropriate tools and equipment to carry out jobs and duties. 
  • Promoting teamwork and quality service through daily communication and coordination with other departments.  
  • Assisting with projects such as deep cleaning and/ or assist housekeeping operations during high volume periods. 
  • Performing any housekeeping duty as necessary, including making beds, as well as vacuuming and cleaning guest suites to ensure we “work better together” and guest satisfaction.  

What we need from you 

  • Minimum 12 months experience in a hotel or 12 months experience in a commercial cleaning environment 
  • Experience leading or supervising others is highly regarded
  • Confident verbal communication skills in English and an excellent attention to detail 
  • Strong organisational skills and ability to prioritise workflow and workload 
  • It’s a physical role and you’ll be on your feet most of the day, so fitness is important. 
  • Strength – with occasional lifting of items up to 23 kilograms and or push/pulling heavy objects. 
  • You will need to bend and kneel to complete regular tasks. 
  • Flexibility to work allocated shifts between 7am and 6pm across a 7 day rotating roster – including during the weekends and public holidays
  • Unlimited and unrestricted working rights for Australia. Given this is an ongoing full time role, we cannot accept candidates who have working hour limitations (eg student visa) or candidates who need to gain a visa for working in Australia. 

What you can expect from us

You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey

  • Free duty meal daily from staff canteen
  • Laundered uniform supplied
  • Paid birthday leave - hip hip hooray!
  • Paid parental leave
  • Proactive paid wellness and mental health days
  • Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
  • A massive colleague discounts platform for all your favourite brands and retailers
  • Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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