Learning & Development Manager at InterContinental Chiang Mai The Mae Ping
Hotel Brand: InterContinental
Location: Thailand, Phang Na, Chiang Mai
Hotel: Chiang Mai The Mae Ping (CNXWC), 153 Sridonchai Road, Chang Khlan, Mueang, 50100
Job number: 126174
Key Responsibilities:
- Develop and implement learning strategies and programs aligned with the hotel's goals and objectives.
- Design and deliver training sessions, workshops, and seminars to enhance the skills and competencies of team members.
- Collaborate with department heads and HR to identify training needs and create customized development plans.
- Utilize various training methodologies, including e-learning, classroom training, on-the-job training, and coaching.
- Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
- Stay updated on industry trends, IHG best practices, and innovations in learning and development.
- Manage the training budget, resources, and external training partnerships.
- Promote a culture of continuous learning, feedback, and personal development among team members.
- Lead and motivate a team of training professionals to achieve departmental goals and objectives.
- Ensure compliance with relevant regulations, standards, and policies related to training and development.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.