Receptionist
Hotel Brand:
Location: China, Shanghai, Shanghai
Hotel: Corp Shanghai, 2nd Floor, Citigroup Tower, No. 33 Hua Yuan Shi Qiao Road, Pudong District, 200120
Job number: 135583
The position is responsible for the reception area including answering and directing incoming calls, mails and parcel service, greeting visitor and general maintenance for the entire office premise.
Your day to day
- General telephone coverage including answering of general inquiries and redirecting of phone calls to relevant functions
- Update telephone directory in public drive
- Update staff birthday chart
- Greeting, directing and notifying the relevant functional leaders/assistants of visitors to Shanghai support center
- Take the responsibility of visitor registration and contact handling process, which have been implemented in Shanghai support center
- Receiving of courier services and other deliveries and liaise with courier companies for picking up outgoing packages
- Sorting of incoming mails, newspapers, packages and making internal distribution
- Assist in receiving and distributing office stationeries requisitioned by the functions
- Take control of the office main gate, LED screen and welcome screen at 2F
- Daily supervision of the cleaners to ensure that the 2F mail room, open lounge, pantry, reception area and meeting rooms are neat and tidy always
- Overseeing the shared storage room, including storage room key in and out tracking, cleaning
- Office pantry supply management, distribution, place orders
- Other office general administrative work, e.g. name card printing, copy room facility maintenance, related payment handling and office event support as requested
What we need from you
- College degree or above
- Minimum 1-2 years’ reception, administrative support or customer service experience required
- Detail-oriented, responsible, adherence to deadlines
- Effective communication skills in oral and written
- Good oral, written Mandarin and English and strong interpersonal skills
- Good office automation skills
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
