Restaurant & Bar Attendant - InterContinental Hayman Island Resort

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

About the role

Great restaurant memories come from many places. The sights, the sounds, the scents and, most importantly, the service. As a part of the Restaurants and Bars Team, you will welcome our guests, recommend food and drinks and deliver exceptional service, helping to create unforgettable memories!

Your day to day

To ensure a seamless guest experience, it's essential to take and process orders accurately, confirming them with the guest for clarity. You should be well-versed in the current menus and beverage lists, actively engaging in upselling and making recommendations while addressing any queries. Additionally, maintaining cleanliness is crucial; not only should you meet hygiene standards, but you should strive to exceed them. Familiarity with stock management and the proper rotation of perishable items is necessary, along with efficiently setting up and packing down the venues you service.

What we need from you

You will have a friendly persona with and demonstrated ability to interact with guests and other colleagues in a way which reflects the high level of service expected of the InterContinental brand. You will be well presented with strong communicational skills and fluency of the English language. A Queensland valid Responsible Service of Alcohol is required.

Intended commencement date for this position would be the 9th of December 2024, with the role being located on Hayman Island, Queensland.

Appropriate Australian working rights are required for this role.

What we offer

The base hourly rate for this position is $25.05 under the Hayman Island Enterprise Agreement, working a minimum of 38 hours per week across a 7-day roster with shifts spanning from early in the morning until later at night.

World class Staff Facilities including excellent Subsidised Accommodation with dedicated facilities including a pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields. An exciting and ever-changing Staff Activities Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more. Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses. IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & Perkbox platform with an extensive list of lifestyle and retail discounts redeemable across a multitude of businesses across the world.

Please visit InterContinental Hayman Island’s Careers Page for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ’s.