Room Attendant - InterContinental San Francisco

A little taste of your day-to-day

You’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done. 

Every day is different at IHG, but you’ll mostly be

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example. 
• Keep your supervisor updated on room service progress and alert them to any repairs needed 
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organized - keep on top of supplies and amenities and always try to minimise waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done. 
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. 
• Report, turn in, and/or log all lost and found items according to established procedures. 
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. 
• May regularly assist with deep cleaning projects. 
• May have turndown duties. 
• May assist with other duties as assigned. 

What we need from you

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important. 
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. 
• You’ll need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic math skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

The hourly pay range for this position is $22.32 to $29.76.