Service Attendant 西餐厅服务员
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Guangdong
Hotel: Shenzhen Longgang City Centre (SZXTR), 9009 Longxiang Avenue, Longgang City Centre, Longgang District
Job number: 113221
- Communicate to his/her superior of any issues encountered, guests’ comments and other relevant information
及时向直属上级沟通任何遇到的问题，宾客的反馈和相关信息 - Establish and maintain positive working relationships with fellow employees
与同事建立并维系良好的工作关系 - Attend and participate in training sessions, daily briefings and other meetings as scheduled
按计划参与培训，日常例会和其他相关会议 - Assist in the supervising and training of Food and Beverage Trainees
辅助监管和培训餐饮实习生 - Achieve effective beverage service by ensuring
确保做到如下几点以提供优质的酒水服务: - Communicate and make wine and beverage recommendation to guests, as appropriate
与宾客交流并适时向客户推荐红酒和饮品
- All cocktails and beverages are mixed/ made to guests’ requests
所有鸡尾酒和酒水必须按照宾客的需求调配
- Hot beverages are served hot; Cold beverages are served cold
热饮热供，冷饮冷供
- Resolve guests’ complaints effectively in a professional manner
以高效和职业的态度解决宾客投诉 - Notify management in the case of excessive alcohol consumption
当有个别宾客过度饮酒时及时告知管理层 - Food and beverage items are stored properly, according to hotel standards
食物和酒水必须按酒店标准存储得当
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
