Stewarding Manager

Our guests’ memorable experiences must start somewhere. So why not with you? We’re looking for a new Stewarding Manager. In this position, you will supervise the Stewarding Team and the overall daily management of the department. 

A little taste of your day-to-day:

• Ensures all cleanliness standards meet established guidelines in all F&B Kitchens, Outlet areas and Bars. 
• Ensure costs for Chemicals and cleaning supplies are within budgeted expectations.
• Create effective and efficient schedules, while maintaining labor costs, meeting staff objectives and achieving guest satisfaction.
• Lead established quality assurance procedures to ensure acceptable health department and customer service standards in stewarding department.
• Maintains strict confidentiality in all departmental and company matters.
• Responsible for staff development and training programs.
• Responsible for rewards and recognition programs to maximize employee engagement.
• Evaluates team members within the department and delivers constructive feedback to employees regarding performance.
• Interview, select, train, appraise, coach, and discipline personnel according to IHG Standards.
• Provides recommendation for staffing. Including interviewing, hiring, scheduling, planning, assigning, and directing to meet business needs.
• Ensures daily participation during BEO meetings. 
• Ensures Colleagues and sub stewarding leader is communicated with any updates and changes after BEO for planning purposes. 
• Ensures Weekly participation during REO meetings for all restaurant planned events.
• Manages work procedures and expedites workflow.
• Communicate daily with restaurant and banquet Chefs and Managers to exchange information on current and upcoming activities.
• Establish Par levels and maintain control over China, glass, silver, cookware, and service equipment inventories to prevent shortages or excesses.
• Participate in meetings with the management team to discuss operational improvements and strategies.

 What we need from you:

• At least 2 years of Stewarding leadership operations in a large box and high-volume hotel.
• Strong leadership and team management abilities.
• Knowledge of health and safety regulations and sanitation standards.
• Flexible and adaptable to changing priorities and work schedules as needed.
• Exposure to hot, wet, and humid conditions as well as cleaning chemicals and equipment.
• Ability to sit and/or stand for extended periods.
• Ability to lift and carry up to 50 pounds occasionally.
• Flexibility to reach, bend and stoop.
• Flexible to work all shifts including holidays, nights, weekends, and overtime as business dictate.
• Effective management, leadership, organizational and communication skills.
•  Thorough knowledge of food and beverage planning and production procedures.
• Bi-lingual in English and Spanish preferred.
• Must be able to give directions to all stewarding staff.

What you can expect from us:

The annual pay range for this role is $67,000 to $77,000 a year. This range is only applicable for jobs to be performed at InterContinental San Diego. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Note: No amount of pay is wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve.

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So, join us and you’ll become part of our ever-growing global family.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.