Stewarding Attendant - InterContinental Hayman Island Resort

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

About the role

The stewarding attendant’s role is to ensure that all chinaware, flatware, silverware and glassware and kitchen equipment and utensils are cleaned whilst maintaining correct procedures in line with InterContinental Hayman Island Resorts policies & procedures.

Your day to day

The role involves maintaining cleanliness and organisation in dishwashing areas, ensuring that chinaware, flatware, glassware, and kitchen equipment are thoroughly cleaned and well-maintained. You will also perform deep cleaning of machinery and furniture, set up for functions and events, and manage the transportation of equipment and supplies. Adherence to safety procedures, proper chemical handling, and high standards of personal hygiene and professionalism are essential, along with timely communication about any equipment issues or scheduling conflicts.

What we need from you

The ideal candidate will possess strong communication skills, making it easy for guests and colleagues to approach them with both concerns and compliments. With effective problem-solving abilities, you will transform challenges into opportunities, ensuring that every guest leaves with memorable experiences. Excellent organizational skills are essential for prioritizing tasks and meeting deadlines, while flexibility is required to accommodate night, weekend, and holiday shifts. Additionally, physical strength is necessary, as the role involves lifting, pushing, and pulling objects weighing up to 50 lbs (23 kg), which may require bending and kneeling.

Intended commencement date for this position would be the 9th of December 2024, with the role being located on Hayman Island, Queensland.

Appropriate Australian working rights are required for this role.

What we offer

The base hourly rate for this position is $24.17 under the Hayman Island Enterprise Agreement, working a minimum of 38 hours per week across a 7-day roster with shifts spanning from early in the morning until later at night.

World class Staff Facilities including excellent Subsidised Accommodation with dedicated facilities including a pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields. An exciting and ever-changing Staff Activities Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more. Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses. IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & Perkbox platform with an extensive list of lifestyle and retail discounts redeemable across a multitude of businesses across the world.

Please visit InterContinental Hayman Island’s Careers Page for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ’s.