Telephone Operator
Marca del hotel: SPHC (en inglés)
Destinos: Jordania, Ammán
Hotel: SP - El Hotel Abdali Boulevard (AMMBA), Avenida Rafiq Al Hariri, Zona Abdali Ammán
Job number: 163948
Key Responsibilities:
Communication & Switchboard: Handle all internal and external calls with warmth, route them efficiently, and personalize service by addressing guests by name.
Reservations & Guest Information: Smoothly manage inquiries, bookings, and cancellations while providing detailed information on facilities, directions, and local attractions.
System Management: Maintain accurate guest profiles.
Proactive Care & Administration: Conduct guest satisfaction courtesy calls, manage precise call logs, relay messages, and execute punctual wake-up calls.
Teamwork & Safety: Collaborate with key departments (like Engineering and Security) to ensure smooth service while adhering to IHG safety, environmental, and sustainability standards.
¿No cumples con todos los requisitos, pero aún crees que serías una gran opción para el trabajo? Nunca lo sabremos a menos que pulses el botón "Aplicar". Comience su viaje con nosotros hoy mismo.
