Direktur Manajemen Pendapatan - Regent Santa Monica Beach

About us:

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. 

Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.

Job Summary:

We are seeking an exceptional Director of Revenue Management to drive revenue strategy and performance for our luxury hotel. Reporting to the General Manager (or DOSM/DOM), you will lead all revenue management disciplines, maximize total hotel profitability, and establish a true revenue culture across the property.

 A little bit about your day:

Reporting to Director of Sales & Marketing, every day is different, but you’ll mostly:

• Own total hotel revenue performance with full accountability for RevPAR, RGI, flow-through, and profit conversion.
• Develop and execute dynamic pricing strategies across all segments (transient, group, contract, leisure, wholesale, and OTA).
• Lead weekly Revenue Strategy Meetings, present pacing, booking trends, displacement analysis, and actionable recommendations to Executive Committee and ownership.
• Forecast accurately at total hotel, segment, and channel level (short-, mid-, and long-term).
• Optimize channel mix and distribution strategy (Brand.com, OTA, GDS, wholesale, consortia, metasearch) to reduce cost of acquisition while growing share.
• Conduct rigorous displacement analysis for all group/RFP opportunities; collaborate with Sales & Events to secure optimal business mix and shoulder dates.
• Perform weekly competitive set analysis (rate shopping, demand intelligence via Demand360, Agency360, etc.) and adjust strategies accordingly.
• Oversee inventory management, stay controls, LOS restrictions, and hurdle rates to maximize room type and suite utilization.
• Partner with Marketing to optimize digital channels, promotions, and paid media ROI.
• Lead annual budget and reforecast process; own monthly reforecasting and variance explanations.
• Maintain all revenue management systems (PMS, RMS, CRS, channel managers, BI tools) and champion adoption of new technology.
• Build and develop a high-performing Revenue Management team; implement succession planning.
• Instill a revenue-focused mindset across all departments (Front Office, Reservations, Sales, F&B, Spa) through training and daily collaboration.
• Prepare and present monthly revenue reports, strategic updates, and progress against goals to corporate leadership and ownership.

 Requirements:

• Minimum 5–7 years as Director of Revenue Management within the true luxury or ultra-luxury hotel segment (Forbes 5-Star, Michelin Key, or equivalent preferred).
• Proven track record of delivering consistent RevPAR Index growth and top-quartile profit performance in competitive markets.
• Advanced user of revenue management systems (especially N2), channel managers, and BI platforms .
• Expert-level Excel modeling skills; proficiency in Power BI or Tableau is a strong plus.
• Deep understanding of luxury guest psychology, segmentation, and pricing elasticity.
• Exceptional analytical, strategic thinking, and presentation skills – must be comfortable presenting to owners and C-suite executives.
• Strong leadership presence with the ability to influence cross-functional teams without direct authority.
• Demonstrated experience implementing revenue culture transformation across large properties or clusters.
• Bachelor’s degree in Hospitality Management, Finance, Economics, or related field (Master’s preferred).
• Flexibility to work evenings, weekends, holidays, and when major city-wide events or pacing require.

What you can expect from us: 

The annual pay range for this role is $163,000.00 to $180,000.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This position is eligible for bonus pay.

We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.