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Front-of-House

Könnten Sie Gäste in unsere außergewöhnliche Welt willkommen heißen? Entdecken Sie, welche Rolle Sie in unserem Front-of-House-Team spielen könnten.

Erwecken Sie in jedem Gast den Wunsch, zurückzukommen

Können Sie höflichen, zuvorkommenden Service bieten und haben Sie einen aufrichtigen Wunsch, behilflich zu sein? Wir suchen Duty Manager, Empfangsmitarbeiter, Doormen, Bellmen und Concierges. Möglicherweise finden Sie auch Rollen in der Gästebetreuung und Stellenausschreibungen für Front Office Manager. 

Egal welche Rolle Sie wählen: Sie schaffen ein Hotelerlebnis, das der Gast wiederholen will.

Rollenbereiche

Chief concierge

The lobby gives guests their first taste of our world. As Chief Concierge, you’ll curate fantastic experiences with the help of your friendly team of porters, bell attendants and more. From heartfelt greetings to fond farewells and swift, personal customer service – whatever your guests desire, you’ll see their every wish is granted.

This role suits those who briskly build rapport. You’ll forge relationships with guests, colleagues and local business contacts alike, while nurturing a growing team. Come and excel in our global business.

Front desk agent

Front Desk Agents not only hold the keys to every room – you have a starring role in our hotels. The host of our reception, you anticipate our guests’ every need, preference and concern. Taxi, newspaper, spa booking? You’re on the case.

You keep the admin hassle-free, handling guest relations with fast, helpful check-ins and quickly settled bills. Smart, friendly and a source of local knowledge, you provide a guest service that makes everyone feel at home – now, let us make you just as welcome in your career.

Front office manager

When guests enter our lobby, they enter the heart of our world. Bags, parking, registration, check-in – a flawless entrance, managed by you. As Front of House Manager, you’ll choreograph every moment of our guests’ stay. Motivating your team to deliver outstanding hospitality that sees them return time and again.

You’ll oversee every aspect of our reception duties: from welcomes to ongoing guest relations. In fact, you’ll train your whole team to deliver truly exceptional service. You bring a calm head and natural flair, and in return we’ll offer you an extraordinary career.

Was bieten wir?

Wir verknüpfen Ihr Talent mit Chancen

Wir sind fest davon überzeugt, dass unsere Leute nur das Beste verdienen. Daher bieten wir großartige Belohnungen und ausgezeichnete Chancen zur beruflichen Weiterbildung und Horizonterweiterung. Mit einer zu Ihrem Lernstil passenden Schulung entwickeln Sie sich weiter und genießen viele Vorteile. Alles ist auf Ihre volle Entfaltung ausgelegt. Ihr Wohlergehen steht schließlich bei uns im Mittelpunkt.

Bewerbungsverfahren

Beitritt zu unserer außergewöhnlichen Welt

Bei IHG® haben wir den Bewerbungsvorgang so einfach wie möglich gestaltet: vom unkomplizierten Verfahren bis hin zu praktischen Hinweisen und Tipps für eine tolle Bewerbung. Das alles hilft Ihnen dabei, Ihren ersten Schritt in Richtung einer Zukunft bei IHG zu setzen. Sind Sie bereit, sich unserer außergewöhnlichen Welt anzuschließen?

Search Front of House Jobs
1 - 10 of 341 jobs available
Job Role Brand

Front Office Manager - Temp

EVEN Hotels

Hotel

Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services. A little taste ...
Location

United States, Pennsylvania, Pittsburgh

Pittsburgh Downtown (PITEV), 425 Forbes Avenue, 15219
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Job Role Brand

Door Person

Kimpton

Hotel

At Kimpton Fitzroy London, we are looking for Door Person to join our In Concierge team. A “London Hotel Like No Other,” Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today: From the outside, this landmark building, which occupies the eastern side...
Location

United Kingdom, London

Fitzroy London (LONLP), 1-8 Russell Square, Bloomsbury, WC1B 5BE
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Job Role Brand

Duty Manager - Holiday Inn Perth City Centre

Holiday Inn

Hotel

Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a ...
Location

Australia, Western Australia, Perth

Perth City Centre (PURHS), 778 - 788 Hay Street, 6000
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Job Role Brand

Night Manager - Full Time

Holiday Inn

Hotel

About us  Holiday Inn Werribee proudly showcases the Holiday Inn open lobby concept. Situated in the heart of the Werribee city centre, being the talk of the town for Werribee and surrounds.  The hotel occupies the top 4 floors of the mixed use 11 story premises an...
Location

Australia, Victoria, Werribee

Werribee (MELWS), 22 Synnot Street, 3030
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Job Role Brand

”梦想之梯“管理培训生 Future Leader Aspire

Regent

Hotel
Location

China, Shanghai, Shanghai

Shanghai on the Bund (SHABN), No.60, Huangpu Road, Hongkou District, 200082
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Job Role Brand

Franchise Hotel - Front Desk Agent

Holiday Inn Express

Hotel

[aboutus] Holiday Inn Express & Suites Fort Washington, Pennsylvania   2023 Torchbearer Award Winner! We are seeking motivated, experienced and guest service oriented Guest Service Representative.  [daytoday] First impressions count. To get our guests’ memorable experiences ...
Location

United States, Pennsylvania, Fort Washington

Ft. Washington - Philadelphia - (FTSPA)
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Job Role Brand

Assistant Front Office Manager - The Willard InterContinental Washington

InterContinental

Hotel
Location

United States, DC, Washington

The Willard Washington D.C. (WASHA), 1401 Pennsylvania Ave Nw, 20004
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Job Role Brand

Guest Experience Specialist

Crowne Plaza Hotels & Resorts

Hotel

Do you picture yourself as a Guest Experience Specialist? Crowne Plaza Resort Salalah our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confide...
Location

Oman, Salalah

Salalah (SLLSS), Po Box 870, 211
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Job Role Brand

Guest Service Center Supervisor 宾客服务中心主管

Crowne Plaza Hotels & Resorts

Hotel

岗位职责： 1.全面掌握服务中心操作系统的专业知识 ,如电话系统交换机/呼叫中心系统/计费系统等软件。全面掌握酒店服务中心标准操作政策和程序方面的知识。全面掌握洲际会员活动知识。 2.监督服务中心操作和工作流程，最大限度满足客人需求。 3.了解员工的培训需求和服务中需要提高的区域。 4.完全熟悉电话设备在故障情况下的备份程序，熟练掌握紧急事件处理程序。 5.专业性的处理与客人的关系，并且符合酒店的政策和程序，确保所有客人的需求得到快速而有效的处理。 6.其他。 岗位要求：1.大专及以上学历，2年及以上国际联号酒店相关工作经验。2.流利的英语口语及书写能力。3.良好的人际关系处理与沟通能力。
Location

China, Beijing, Hangzhou

Hangzhou Science City (HGHCT), Chuangjing Road and Yuhangtang Road intersection, No. 5 Building AUX Future City, Yuhang District, 310000
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Job Role Brand

Concierge 礼宾部主管

Crowne Plaza Hotels & Resorts

Hotel

岗位职责：1.协助负责礼宾部的工作。2.对酒店的客人提供礼貌专业的服务，协助客人的入住和离店。3.确保所有的行李有行李标签并且安全存放在合适的位置，协调所有行李的递送和收取。 5.确保工作区域内的所有设备处于良好工作状态。6.参加定期培训，并能够协助开展相关培训。 7.掌握酒店内发生的所有活动，客人抵达、离店， 欢送住店客人和参加会议的宾客。 8.有要求时，为预计离店的客人安排出租车、机场班车等服务。 9.其他。岗位要求：1.大专及以上学历，形象良好，1年及以上国际联号酒店工作经验。2.良好的组织管理能力，良好的交际能力和沟通能力。3.善于同客人交往、沟通，处理问题周到，并能协助处理各种投诉。
Location

China, Beijing, Hangzhou

Hangzhou Science City (HGHCT), Chuangjing Road and Yuhangtang Road intersection, No. 5 Building AUX Future City, Yuhang District, 310000
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