Concierge – InterContinental Washington DC – The Wharf
Hotelmarke: InterContinental
Standort: USA, DC, Washington
Hotel: Washington DC – The Wharf (WASHC), 801 Wharf Street SW, 20024
Auftragsnummer: 109341
We want to make our guests’ experiences truly memorable from the very first moment they set foot in one of our hotels. To set the right tone, we’re looking for a Concierge capable of leaving no stone unturned in pursuit of complete guest satisfaction.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
● Building guest relationships through a swift, professional and highly personal service
● Collating and sharing expert local knowledge of events, places of interests and restaurants
● Resolving guest issues and using their feedback to improve guest satisfaction
● Delegating duties to your team while also setting exceptional standards
● Ensuring every guest enjoys discretion, ethical behaviour, privacy and confidentiality
● Leading the way as a brand ambassador to promote the hotel’s other businesses
What We need from you:
● Communication and customer service skills
● Strive for excellence in an eager and motivated manner
● Possess the ability to work under pressure
● Demonstrate exceptional timekeeping and reliability
● A High School diploma / qualification. College and university degree would be a bonus
● At least four years‘experience in an upscale hotel / equivalent environment as a Concierge or related discipline
● Fluent English and local language are essential, any additional languages would be great
● At least one years’ supervisory experience or equivalent combination of education and experience
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Wir bei IHG haben ein Versprechen gegeben. Als eine der weltweit führenden Hotelgruppen sind wir hier, um echte Gastfreundschaft für den guten Zweck zu bieten. Damit sich unsere Gäste und Kollegen willkommen, umsorgt, anerkannt und respektiert fühlen – egal wo auf der Welt sie sich befinden. Möchtest du Teil der Reise sein?
Als weltweit erste und globalste Luxushotelmarke ist InterContinental Hotels & Resorts seit den 1940er Jahren Vorreiter im internationalen Reisen. Wir alle sind sehr stolz darauf, echte Botschafter der Marke InterContinental®️ zu sein, und um Teil der Marke zu sein, werden Sie Reiselust, Leidenschaft für Kultur und Wertschätzung für Vielfalt mitbringen. Wir schaffen inspirierende Erlebnisse für diejenigen, die eine umfassendere Perspektive auf die Welt suchen. Wenn Sie eine Welt voller Möglichkeiten nutzen möchten, möchten wir Sie bei der internationalsten Luxushotelmarke der Welt willkommen heißen.
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