Executive Club Lounge Server
Hotel Brand: InterContinental
Location: United States, Texas, San Antonio
Hotel: San Antonio Riverwalk (SATPN), 111 E. Pecan Street, 78205
Job number: 137727
JOB OVERVIEW:
Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.
KEY DUTIES:
- Greet all guests in the Club Lounge and take beverage and food orders in a prompt and professional manner.
- Prepare food and beverages for service to Club Lounge guests and present food according to established health and presentation standards.
- Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
- Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift.
- Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
- May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
- May assist with other duties as assigned.
Qualifications and Requirements:
Basic reading and writing. Food service experience with general knowledge of restaurant operations.
This job requires ability to perform the following:
- Carrying or lifting items weighing up to 50 pounds
- Moving about the Club Lounge
- Handling food objects; plates, trays, glasses, etc.
- Bending, stooping, kneeling
Other:
- Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit.
- May be required to work nights, weekends, and/or holidays.
Wer sind wir?
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Wichtige Informationen:
- Die aufgeführte Gehaltsspanne ist die niedrigste bis höchste Gehaltsskala, von der wir zum Zeitpunkt dieser Veröffentlichung in gutem Glauben glauben, dass wir für diese Rolle zahlen würden. Wir können letztendlich mehr oder weniger als die veröffentlichte Spanne zahlen, und die Spanne kann in Zukunft geändert werden. Die Gehaltsposition eines Mitarbeiters innerhalb der Gehaltsspanne basiert auf mehreren Faktoren, darunter relevante Ausbildung, Qualifikationen, Zertifizierungen, Erfahrung, Fähigkeiten, Dienstalter, geografische Lage, Leistung, Schicht, Reiseanforderungen, umsatz- oder umsatzbasierte Metriken sowie geschäftliche oder organisatorische Anforderungen.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
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