F&B Attendant - Crowne Plaza Muscat OCEC

The Food & Beverage Attendant is responsible administering the basic day-to-day food & beverage service duties, such as opening and closing, answering calls, taking food & beverage orders, and preparing meals and beverages. The Food & Beverage Attendant is also responsible for maintaining the cleanliness of the grill dining area throughout his/her shift.

YOUR DAY-TO-DAY:

• Ensure collection and recording receipt of appropriate payment (cash, credit card transactions); 
• Handle and record cash and credit card transactions in accordance with company and City procedures.
• Take orders and serve customers using the point-of-sales system.
• Communicate food orders with short order cooks to ensure meals are cooked as ordered and are grouped by customers.
• Responsible for handling all cash and credit card transactions for all food and beverage purchases. 
• Ensure proper cleaning of checkout and dining area.
• Ensure beverage coolers and snacks are stocked properly and consistently throughout shift. 
• Prepare and serve alcoholic beverages. 
• Maintain a working knowledge of beverages offered and how to prepare and serve them. 
• Accurately answer customers’ questions and provide information on food and beverage procedures, when needed. 
• Maintain a memorized knowledge of the menu, prices and ingredients; keep abreast of modifications as necessary. 
• Provide assistance with tournament set up and break down. 
• Perform other duties as assigned or required by upper management.

WHAT WE REQUIRE FROM YOU:

• High School Diploma / bachelor's degree holder is preferred.
• Food & Beverage experience in any of the 4-to-5-star hotel
• Strong verbal and written communication skills 
• Basic mathematic skills required.
• Ability to lift up to 25lbs.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.